Baron MINI

I came to Baron MINI knowing what I wanted. I had a 16 yr-old van and was now ready for a "fun for me" car. After test driving and verifying specifics for my taste, I outlined the car/color/features I wa yr-old van and was now ready for a "fun for me" car. After test driving and verifying specifics for my taste, I outlined the car/color/features I wanted. Debbie worked with her management team to find my car and gave me options for lease vs buy so I could decide what was best for my budget. After two short delivery delays out of their control, (major snowstorms where car was coming from & transport truck breaking down), they set up my delivery date/time. Upon arriving at Baron MINI to get my brand new car, I found out the dealer who was supposed to transfer the car to Baron for my purchase, changed their mind without telling Baron. They refused to give my car to the transportation company! Without telling me, Baron found another car for me with my features and an extra surprise and had it waiting for me as promised in the showroom at the scheduled date and time. I was SO excited! They turned potentially disastrous news for me into a wonderful surprise without me even knowing. I went from thinking this car wasn't meant to be to it was definitely meant for me -- thanks to Baron MINI!! I would like to give another shout out to Debbie who faithfully and quickly answered all my questions and concerns in the extra time it took to get my car due to the transportations issues. She was very responsiveness and informative and never acted like it was an inconvenience for her. Overall, I would definitely recommend working with Baron MINI!! More

I brought my MINI in for an issue with the timing chain. Even though it was put of warranty, Baron MINI was able to work with MINI USA and get it repaired under warranty. Jeff's work and effort to resolve Even though it was put of warranty, Baron MINI was able to work with MINI USA and get it repaired under warranty. Jeff's work and effort to resolve my issue was outstanding. Excellent service More

We had been looking for a newer (used) BMW M3 for a few months but they had been very hard to locate in the Kansas City area. When we saw one at Baron, Lisa was able to arrange a test drive for us on shor months but they had been very hard to locate in the Kansas City area. When we saw one at Baron, Lisa was able to arrange a test drive for us on short notice. She was very knowledgeable and friendly and took the time to answer all our questions and offer her insights on the vehicle. We also had Samer drive us in the M3 before we gave it a test drive to help demonstrate its features. Lisa and her team were very patient with us while we contemplated and eventually decided to purchase the M3. Robert helped us financed the M3 at a good rate. He and Lisa stayed late to help us complete the purchase and we drove home that night with the M3. Overall a super experience and we look forward to dealing with them in the future. More

Aaron answered all questions we had and was eager to get us into the Mini we were interested in. When it came time to see what was available we were provided with a comprehensive list of vehicles and were a us into the Mini we were interested in. When it came time to see what was available we were provided with a comprehensive list of vehicles and were able to find one that fit our needs. Aaron was great to work with. More

Aaron was knowledgeable, extremely helpful and an overall great person to do business with. We will be back and will do business with him again soon. Can't express enough what a fun, stress free experience i great person to do business with. We will be back and will do business with him again soon. Can't express enough what a fun, stress free experience it was. More

Aaron Mumma has always been very professional and never pushy or overly aggressive. He has always come out of his way to take care of us and make us feel very welcome. I can honestly say over the 40 year pushy or overly aggressive. He has always come out of his way to take care of us and make us feel very welcome. I can honestly say over the 40 years I have purchased vehicles Aaron is the best sales person we have ever had. We also appreciate his in depth knowledge of the Mini. Aaron is one of a kind, Baron Mini you better keep this guy around. More

Previously, I would never have described the "purchasing process" associated with a new or used car as enjoyable. Between the high pressure sales tactics of the over-zealous sales representative "purchasing process" associated with a new or used car as enjoyable. Between the high pressure sales tactics of the over-zealous sales representative and the finance manager that works behind some magical curtain like The Wizard of Oz sending messages back and forth to you through his minion -the unfortunate buyer was completely at the mercy of the dealership. Your singular option was to grit your teeth and hope for the best; if you’re lucky they will ALLOW you to buy one of their cars. Then I walked into the Baron Mini dealership and was presented with a new approach to the buying experience. Arron Mumma, my sales representative, openly answered every question that I asked; even if the answers would not be to the benefit of his sales commission. Then second oddity occurred when I was allowed to go behind the wizard’s magical curtain and sat down with John finance manager. He patiently ran numerous finance scenarios that I requested, explaining the pros and cons of each option to me. Then he took a new approach for me, he waited for ME to decide what I wanted; not the usual headlock that is applied to force the decision. This is truly a professional team that understands how today’s car buyer wants to be treated and responded to. Great job, Baron Mini. More

I live 200 miles from Baron. I knew that I wanted a Mini, having owned and loved driving a BMW for many years, however, I had never even seen my car until the day of delivery. Lisa, and the rest of the Baron having owned and loved driving a BMW for many years, however, I had never even seen my car until the day of delivery. Lisa, and the rest of the Baron team (Samer was awesome, as was the finance department) were extremely helpful throughout the entire process. They were completely attentive, responding quickly to my questions and concerns. Over the course of my lifetime I have purchased a few new automobiles, and this was by far the most pleasant of them all. More

Visited the location without an appointment and in less than 30 minutes I test drove the car that would best fit my needs and got a quote. I got helped right away by really friendly and professional staff. than 30 minutes I test drove the car that would best fit my needs and got a quote. I got helped right away by really friendly and professional staff. Telling them I would be back with my husband, they didn't bombard me with calls or e-mails for the next days, as other dealerships did. Made my way back to the dealership a few days later and they treated my husband the same way they treated me. They worked with my budget and needs and were a tremendous help to allow me to get the car I was in love with. Not only did they deliver what was expected, but also threw in there a few perks. On my first visit I test drove a 2013 and got quoted on it, but when I came back that car was no longer there, so they gave me a 2014 at the same price. Getting my first MINI was such a pleasant experience. The car was spotless and looking hotter than ever when they gave it to me. I even got a picture taken with it for my calendar and a goody's bag that made me feel like I was part of a new MINI club. They noticed that the car had a small scratch in the antenna after they buffed it, and they apologized for it and fixed that on the first chance without hesitation. Details on the contract were explained to me clearly and all of my questions based on the car or the contract were clearly answered. During my hunt for the right car, I visited over 5 dealerships in the area. Baron MINI was the only one that did not make me feel the dread of dealing with car salesman and dealerships. It was different in a positive way. It was clean, customer friendly, comfortable and organized. It was such a great experience, my car was so dreamy, and the way they worked with me on the price was so professional, that now my husband, someone that had swore by Accura his whole life, is looking into getting a MINI at Baron MINI as well. More

We always have an excellent experience at Baron Mini. Thank you Aaron, you are awesome! We have been very happy with the Clubman. Thanks also to the service staff. Thank you Aaron, you are awesome! We have been very happy with the Clubman. Thanks also to the service staff. More