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Baron MINI

Merriam, KS

4.7
274 Reviews

9010 Shawnee Mission Parkway

Merriam, KS

66202

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Showing 274 reviews

December 29, 2023

All of the staff throughout the dealership is friendly,courteous and knowledgeable. You feel their confidence when you ask any question. More

by Nani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara and the man who checked me in
Jan 03, 2024 -

Baron MINI responded

We are thrilled to hear that you had a friendly, courteous, and knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 23, 2023

Great customer service. Brought my mini in for service and waited on completion. Less than an hour and I was on my way !! More

by jackie.reyes78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Dec 27, 2023 -

Baron MINI responded

That's impressive! Getting your Mini serviced efficiently, with great customer service, and being back on the road in less than an hour is fantastic. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 22, 2023

Extremely helpful and knowledgeable. Customer service is awesome. Car runs like a champ now and she was sputtering occasionally when I went in. The wait was for repair was not bad at a More

by Robyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara and technician
Dec 29, 2023 -

Baron MINI responded

We are thrilled to hear that you had a knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 21, 2023

Took my car in to have break pads replaced and they tried to tell me I needed a new battery for a car that was 1.5 years old. After they realized the battery was still under warranty, they tested it again an More

by Junebug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terrance
December 17, 2023

Always accommodating regardless of my wants or needs. Work is done promptly and at the right price. More

by Tkhaworth65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sara
Dec 19, 2023 -

Baron MINI responded

We are thrilled to hear that you had a prompt experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 12, 2023

Great customer reps (Sara). Does A great job relieving stress and explains what’s going on with your car. More

by betinkc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sara
Dec 14, 2023 -

Baron MINI responded

Having a customer rep like Sara who can ease stress and effectively communicate about your car's status can make a big difference. We are thrilled you had a helpful experience with her! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 09, 2023

Slow checking in and checking out. I felt like they were doing me a favor buy servicing my vehicle. Did not replace all parts that should have covered under warranty repair. I left the More

by williams-ks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Have no names
Dec 12, 2023 -

Baron MINI responded

Thank you for your feedback about this inconvenience after your service visit with us because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Zach Smith, Service Manager zsmith@baronauto.com

December 08, 2023

I was towed into the dealership from the first second I walked into the service center I was greeted give my information and they took care of the issue within a timely manner. I am from out of state an More

by morrisbryan33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Dec 09, 2023 -

Baron MINI responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 07, 2023

Great service team! !! Very helpful with great communication. I’ve been servicing my mini here since 2014 😊 More

by Tia
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah and Tarance
Dec 08, 2023 -

Baron MINI responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 21, 2023

All they do is win win win no matter what totally awesome service good advice More

by brigitkindle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah, Terrence
Nov 21, 2023 -

brigitkindle responded

Awesomeness

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