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Barry Sanders Super Center - Service Center

Stillwater, OK

4.4
728 Reviews
Call Service Center (888) 235-1820

728 Reviews of Barry Sanders Super Center - Service Center

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November 11, 2023

4th vehicle to be serviced at Barry Sanders. Obviously believe in dealership and the service department! More

by d4nurses
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Lough
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Nov 14, 2023 -

Barry Sanders Supercenter responded

Thank you, D4nurses. That's incredible loyalty! Your trust in Barry Sanders Supercenter and service department speaks volumes. We appreciate your business and here's to many more reliable services ahead!

November 10, 2023

I own a 2021 Hyundai avenue that has had the service engine soon light on since June. It has been in your service department 5 times and before I got back on 1-35 the service light was on again. Then wh More

by alstanley
Recommend Dealer
No
Employees Worked With
Michael Ingram
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ingram
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Nov 10, 2023 -

alstanley responded

I will be driving further to get better service from now on. The service department employee I spoke with was rude and disrespectful. His solution was to just bring the car in again. It is a 2.5 year old vehicle and it has had the service engine soon light on for 6 months, that is 20% of the time we have owned it. After 5 chances to make it right we will absolutely be going somewhere else. Barry Sanders Supercenter will not get to waste anymore of my time.

October 26, 2023

I had a very good experience at Barry Sanders, the staff was very helpful and offered me coffee as well. More

by iceman8105george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Lough
Report | Print
Oct 26, 2023 -

Barry Sanders Supercenter responded

We're delighted to hear you had a positive experience at Barry Sanders Supercenter, Iceman8105george. It's great to know that the staff was helpful and even offered you coffee. Thank you for sharing your feedback. We look forward to our next chance to serve you.

October 25, 2023

Kept me informed and the services were done in a timely manner.and done well More

by BANNTEACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Lough
Report | Print
Oct 26, 2023 -

Barry Sanders Supercenter responded

Thank you, BANNTEACH! We appreciate your feedback and are pleased to hear that we kept you informed and provided timely and quality services. Your satisfaction is important to us, and we look forward to serving you in the future.

October 25, 2023

Christie was was very helpful with scheduling and getting a loaner vehicle for me. Service was fast and they contacted me as soon as they knew the problem. Very pleasant and professional. More

by ALSOPTM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2023 -

Barry Sanders Supercenter responded

Thank you for your feedback, ALSOPTM! We're delighted to hear that Christie provided you with excellent assistance and that your service experience was both efficient and professional. Your satisfaction is important to us, and we look forward to serving you again in the future.

October 20, 2023

Brought my 2022 jeep in 3 times did absolutely nothing to it still had the same problem since new off there lot.Cannot express enough on how poor their management is. Second car I have bought from Barry Sand More

by Dissatisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin McSorley, Wade Benge, Austin Fitzgerald, Charles Maynor, Angie Enloe, Garrett Lough
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Nov 03, 2023 -

Barry Sanders Supercenter responded

Hello. We're truly sorry to hear about your experience with your 2022 Jeep. We value your feedback and are committed to assisting with this matter. To better understand your concerns, please reach out to me directly at (405) 742-6000, so I can look at your vehicle records and work toward finding a solution. Thank you, Todd Clark, Service Manager

October 12, 2023

Problem after problem after problem. Nice people but bad experiences. Seem to have difficulty hiring any techs that know how to do routine service. More

by SSCHLOTT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Clark
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ingram
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Barry Sanders Supercenter responded

Mr. Schlotthauer we apologize for falling short of your expectations. We would like another opportunity to make this right with you. Please reach out to our Service Manager Todd clark at tclark@barrysanderssupercenter if you have any questions or concerns.

October 10, 2023

Garrett provided all the information I could ever need about the service performed on my vehicle. He even restocked the water bottles in the waiting room when he noticed that none were available. I would More

by LLOUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Lough
Report | Print
Oct 12, 2023 -

Barry Sanders Supercenter responded

Thank you, LLOUGH! We're delighted to hear that Garrett went above and beyond to provide you with comprehensive information and even took care of the waiting room amenities. We truly appreciate your recommendation and are here to assist anytime you need us. Your satisfaction is our top priority!

October 08, 2023

Michael is always the one who greets me when I bring my Jeep in. He is kind and keeps me updated on any issues with my car. I like the service at your dealership the most in Stillwater. Great customer serv More

by BELMART2001
Recommend Dealer
Yes
Employees Worked With
Michael Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Ingram
Report | Print
Oct 09, 2023 -

Barry Sanders Supercenter responded

Belmart2001, hearing about your positive experiences with Michael and our dealership's service is wonderful. We appreciate your business and look forward to our next chance to serve you!

October 03, 2023

My lifetime warrant would not cover something that you all caused and the guy said I had rats that ate my wiring harness xxxxxxxx it was shorted out because you guys did not plug it in all the way when u More

by R2DR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Clark
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ingram
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Enloe, Garrett Lough
Report | Print
Oct 06, 2023 -

Barry Sanders Supercenter responded

R2DR, thank you for taking a moment to share your experience. Our responsibility is to communicate any observations we make, particularly when we detect damage resulting from external factors like rodent interference. In such cases, our primary role is to inform our customers of our findings. We suggest addressing the most apparent problem initially and then reassessing the situation. Additionally, we do not have any records indicating that your engine has been replaced in our service department.

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