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Barry Sanders Super Center - Service Center

Stillwater, OK

4.4
729 Reviews

729 Reviews of Barry Sanders Super Center - Service Center

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October 03, 2023

My lifetime warrant would not cover something that you all caused and the guy said I had rats that ate my wiring harness xxxxxxxx it was shorted out because you guys did not plug it in all the way when u More

by R2DR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Clark
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ingram
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Enloe, Garrett Lough
Oct 06, 2023 -

Barry Sanders Supercenter responded

R2DR, thank you for taking a moment to share your experience. Our responsibility is to communicate any observations we make, particularly when we detect damage resulting from external factors like rodent interference. In such cases, our primary role is to inform our customers of our findings. We suggest addressing the most apparent problem initially and then reassessing the situation. Additionally, we do not have any records indicating that your engine has been replaced in our service department.

October 01, 2023

The service center got me right in. Garrett and staff stayed with the issue with my van until the problem was solved. Thanks for not giving up. More

by JSTE833275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Lough
Oct 05, 2023 -

Barry Sanders Supercenter responded

Thank you, JSTE833275! We're glad to hear that our service center, with Garrett and the staff, was able to promptly address the issue with your van and persist until it was resolved. Your satisfaction is important to us, and we're here to provide the assistance you need. We appreciate your business and look forward to your next visit.

September 30, 2023

The Barry Sanders service center has always taken care of my Santa Fe. They keep me informed about service needs that are coming up. More

by rmmorse1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Enloe
Oct 05, 2023 -

Barry Sanders Supercenter responded

Thank you, rmmorse1! We're pleased to hear that the Barry Sanders service center has consistently taken good care of your Santa Fe and kept you informed about upcoming service needs. Your satisfaction is important to us, and we're here to provide the assistance you need. We appreciate your feedback!

September 28, 2023

My car when returned to me had more problems with it than when I dropped it off. Not a trustworthy place to take your car. More

by MATT.MORELAND22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Clark
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ingram
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Lough
Oct 05, 2023 -

Barry Sanders Supercenter responded

Matt, we are sorry to hear that you had some issues with your vehicle. We strive to make sure all customers are taken care of before they leave our lot. Please give us a call at 405-742-6000 and we can figure out a way to rectify this. Thank you.

September 28, 2023

They got me right in and took good care of me right away and answered my questions More

by davery69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Robinson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2023 -

Barry Sanders Supercenter responded

Thank you, davery69, for sharing your positive experience! We're pleased to hear that we could provide you with prompt service and address your questions. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help! 🚗🛠️👍

September 26, 2023

The dealership is in an excellent location, and is very easy to travel to. Thank you for servicing my Santa Fe Sport! More

by amfinacial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The cashier explained the charges well. She was very pleasant!, Garrett Lough
Sep 28, 2023 -

Barry Sanders Supercenter responded

Thank you, amfinacial! We're glad to hear that our dealership's location is convenient for you, and we appreciate your trust in servicing your Santa Fe Sport with us. If you ever need further assistance or have any more automotive needs, please feel free to reach out. We're here to help, and your satisfaction is important to us!

September 12, 2023

comfortable atmosphere. Friendly receptionest. Clean bathroom. Questions were answered. Car was left clean and neat. More

by tranthamellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Lough
Sep 14, 2023 -

Barry Sanders Supercenter responded

Thank you for sharing your experience, tranthamellen! We're pleased to hear that you found our atmosphere comfortable, our staff friendly, and our facilities clean. It's important to us that your questions were answered and your car was well taken care of. If you ever need assistance again, please don't hesitate to reach out.

August 26, 2023

All the stuff were pretty helpful, nice and friendly, I was so impressed how fast they were done with my car. More

by ALISHY7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Lough
Aug 28, 2023 -

Barry Sanders Supercenter responded

Thank you for sharing your positive experience, Alsihy7. We are pleased to hear that our team was helpful, friendly and efficient in servicing your car. We appreciate your business and look forward to your next visit!

August 25, 2023

Great service and service advisor kept me informed all the way of progress and costs More

by Osutrikers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Barry Sanders Supercenter responded

Thank you for the wonderful review, OSUtrikers! We pride ourselves on having clear communication to ensure you are well-informed throughout the process. We appreciate your business and look forward to serving you in the future.

August 23, 2023

The Service Manager Michael was great. I appreciate the service this DEALERSHIP PROVIDED. Excellent customer service More

by CHERYLTAYLOR260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Lough
Aug 24, 2023 -

Barry Sanders Supercenter responded

Thank you for your feedback, Cheryl! We're glad to know that Michael and our Barry Sanders Supercenter team provided you with excellent customer service. Your satisfaction is our priority.

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