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Barry Sanders Super Center - Service Center

Stillwater, OK

4.4
728 Reviews

728 Reviews of Barry Sanders Super Center - Service Center

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August 28, 2024

Issue was not resolved and several issues covered by warranty were not fixed, only a print out saying what they were More

by OLINGHOUSEGARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2024 -

Barry Sanders Supercenter responded

We're sorry to hear that your issues were not resolved and that the warranty repairs were not completed as expected. We take this seriously and would like to make it right. Please reach out to us at your earliest convenience so we can address your concerns and ensure your vehicle gets the proper care.

August 22, 2024

Nolan my supervisor was excellent and extremely helpful. Got my Jeep done asap! Will definitely see Barry Sanders Jeep again! Go Lions / OSU!!!!! More

by Rtallman007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nolan Higgins
Aug 26, 2024 -

Barry Sanders Supercenter responded

Thank you for your feedback! We’re glad Nolan was able to assist you efficiently. We look forward to seeing you at Barry Sanders Jeep again. Go Lions / OSU!

August 21, 2024

I had coolant flush and A/C flush done. They competed both flushes a few minutes less than I was told. More

by eveningshift
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Clark
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ingram
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Barry Sanders Supercenter responded

Thanks for sharing your experience! We're glad to hear that our team completed the flushes ahead of schedule. We appreciate your business and look forward to serving you again!

August 16, 2024

The quote was extremely high. There was a lot of extra charges that did not need done & they knew that. All the flushes that were recommended were just ways of getting more m More

by mayflowersandmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Ingram
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2024 -

Barry Sanders Supercenter responded

I am sorry we fell short of creating a wonderful experience for you. Our recommendations are strictly based off the recommendations of the manufacturer. We never want to deviate from what the manufacturer recommends, as that would not be a best practice. Please accept our apology for your experience and please consider us in the future. Sincerely, Jason Banister 405-338-9822

August 03, 2024

The workers here are all very nice and personable. They have all always been helpful and friendly More

by saidlett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Barry Sanders Supercenter responded

Thank you for your feedback! We're glad to hear our team has been friendly and helpful. We appreciate your kind words and look forward to seeing you again!

August 03, 2024

The service man was very thorough with what my car was being serviced for He also recommended some other product that would help with my gas mileage and keeping my gas tank clean More

by pkhl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dr. Jason Banister
Aug 05, 2024 -

Barry Sanders Supercenter responded

Thank you for your feedback! We're glad to hear the service was thorough and helpful. We appreciate your trust in our recommendations and look forward to assisting you again!

June 21, 2024

Garrett was very knowledgeable and did a great job answering my questions. The service was completed in a timely manner. More

by genephilbrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett Lough
Jun 21, 2024 -

Barry Sanders Supercenter responded

Thank you, genephilbrick! We're glad to hear that Garrett provided knowledgeable service and answered your questions well. We appreciate your feedback and hope to see you again soon!

June 12, 2024

I really appreciate everyone that has worked on my vehicle. I understand that codes come And go and it is hard to pin point some time When my vehicle was in the shop and I was leaving on vacation Mic More

by gladtu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure who Garrett is if he is the other service write he has always been very nice to me
Jun 13, 2024 -

Barry Sanders Supercenter responded

Thank you for your heartfelt feedback! We're glad to hear that Michael and our team could assist you, especially before your vacation. We appreciate your trust and look forward to continuing to provide you with excellent service.

June 04, 2024

Very friendly. Michael was very informative and helped me understand what they were doing and what I really needed. Thanks for your service. It’s why I come back. More

by OLDLADYWILKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Lough
Jun 04, 2024 -

Barry Sanders Supercenter responded

Thank you for your kind words, OLDLADYWILKINS! We're delighted to hear that Michael was able to assist you effectively. We appreciate your loyalty and look forward to serving you again!

May 31, 2024

I got the same report for free from Oreilly. After you said it was a false positive, and you reset the alarm. I didn't get out of your driveway the motor light came back on. More

by KSB960
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Ingram
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Barry Sanders Supercenter responded

Unfortunately, I am unable to look your vehicle up with the name provided. We do our best to always diagnose vehicles correctly the first time, and if a code is stored at the time of inspection, then the vehicle is not exhibiting the concern you brought it in for. We will clear the code and recheck it to see if the concern comes back. We always air on the side of caution and not try to guess what may be failing with a certain code. Please let us know how we can be helpful in the future. Sincerely, Todd Clark.

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