I just bought a 1995 Eldorado convertible with 24,000 original miles that was always garaged and serviced meticulously. The car looks and drives like a brand new car! Not a mark on it and it needed nothing done. I brought it to Barton's Cadillac for basic maintenance; oil change, radiator flush, transmission flush, check all fluids and belts, key fob battery, check the brakes, hoses and belts. Paul called me with a quote of $4,100... NOT A TYPO! That does not include any repairs. I asked him how much was parts and how much was labor. $3,100 LABOR! At $200 / hour, we're talking about 15 hours labor. He said the water pump was shot. 24,000 miles and the water pump is shot? 3 certified mechanics examined the pump and said nothing was wrong and it didn't need to be changed. Paul quoted me 6 hours labor to change a water pump, 2 hours labor to change a fuel filter and cabin air filter. OMG, I almost lost my mind when he started justifying it as if I was a 10 year old boy who was totally ignorant about cars. I have 3 legitimate quotes for the water pump at $395 - $465 and PAUL QUOTED ME $1,300. $149 for the pump and $1,200 labor...$159 labor to change 2 batteries in my key fob..$419 labor to change the battery cables? Let's see now...$200 / hour and Paul quoted $419 labor? 2 hours to change battery cables? I asked him to replace my headlights with halogens...$211 labor? To change a couple of bulbs? It has never taken me more than 10 minutes to unplug the old bulb and replace it with a new bulb. Everything is flat rate and everything is estimated at 3x the normal time it takes to do the job. The mechanic is basically on commission and can get paid for 20 hours labor even though the jobs only take him 6-8 hours. I know most dealers are flat rate, but Barton's Cadillac and Paul or borderline crooks. Especially in these unprecedented times of the coronavirus, they still want to suck the money out of your pocket. All of the work that they quoted was quoted by 2 very reputable mechanics in the area and they came in at $1,650 for everything...Estimate was that it would take about 4-5 hours for EVERYTHING...maybe 6 or 7 hours if they ran into trouble. DO NOT GO TO BARTON'S CADILLAC SERVICE if you care about your money!