This is a very overdue review; I bought a new Expedition
Max from Barton Ford in August. I had the pleasure of working with Ron as our salesman and Wes as our Finance manager. Ron is a great guy! He answere
Max from Barton Ford in August. I had the pleasure of working with Ron as our salesman and Wes as our Finance manager. Ron is a great guy! He answered all of my questions before I came into the dealership to look at the vehicle. My search for the vehicle was very specific for I wanted the max tow package with some other features. I emailed Ron on a Monday evening and he called me to verify my questions, he told me he would give me a call in about 30 minutes with the answers because he was not at the dealership right then. 30 minutes later I got a phone call with all of my answers and set up a time the next day to see it in person.
Next day I drove into the lot and Ron had the Expedition parked up front with the keys ready to go on the test drive. While on the test drive Ron worked on getting all of the numbers together to go over when we got back. After our test drive, we started talking numbers. I already had an idea of where I wanted to be and when I got back Ron and Wes had beaten all of my numbers that I wanted to be under. I got more for my trade and the vehicle’s final price was under what I wanted to pay. I also did a pre-approval with my bank and got a rate and payment that I wanted, I told Ron and Wes what my rate and payment would be, and again they were able to beat it.
When leaving we scheduled the vehicle to be detailed later in the week because of it raining the day we took it home. I have three kids and don’t have a lot of extra time for a vehicle to be down but Ron put us into a loaner Expedition while ours was in for the detail; I never asked for a loaner he just knew that we had three young kids and offered the loaner for us. Before the detail appointment I noticed a scratch on the back hatch when I brought it in and Ron took care of that for me as well. I had to schedule an appointment but Ron made it happen instead of letting it be my problem after the sale. This is the first experience I have every had that was enjoyable when buying a vehicle. Ron and the Barton family team looked out for us and even helped us out weeks after the sale was complete. When I need another vehicle Ron will be my first stop no matter what.