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Barton Ford

Suffolk, VA

4.8
113 Reviews
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1600 N Main St.

Suffolk, VA

23434

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Showing 113 reviews

May 02, 2024

Best service department of anyone I know. The one and only that I trust 1000%. I can’t even say that about my own doctor! I know they will be honest, fast and forthright every time. More

by Dave.lyons757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake, Kaiti
April 25, 2024

Barton Ford really has a down home appeal. They are not a high pressure sales team. They give you the time to decide what you really want. My sales agent was Chase Silver. He was very helpful More

by becky1878
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Silver, Tracy
April 24, 2024

Excellent service. They went beyond normal to repair a flat tire without a scheduled service date. Katie was extremely pleasant and responsive to our needs. Thanks for More

by Bubba
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
April 18, 2024

Blake in service is great to deal with. He was determined to find a resolution to the problems I was having with my truck. More

by Wayne’s world
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
April 17, 2024

Great customer service I had the dealership manager Tracy personally assist me getting the help I needed she drove my vehicle in gave me and my son a gorgeous smile staying we going to take care of you and t More

by mike G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy
April 12, 2024

I got a quick oil change and state inspection for about $30. No hassles, no problems and no delays. Great experience. More

by ayharrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
April 10, 2024

My experience was great. Kaiti was my service advisor and she did an amazing job at explaining everything to me. Everyone in the service department looked happy like they enj More

by nahshefly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaiti
April 09, 2024

Very friendly and knowledgeable staff! ! Blake was amazing!! Mechanics were able to help diagnose and fix everything I needed fixed with my truck! More

by Rachel Giordano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Russell
April 03, 2024

The service I received here was terrible. Kaiti Jordan was rude and unprofessional. She hung up on me when discussing my issue with my service. She claims I didn’t receive a detail because I More

by Melaney
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kaiti Jordan
March 14, 2024

Quick and friendly service. Prompt attention when first entering service area then quick order write up More

by John S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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