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Basil Ford

Cheektowaga, NY

Overview
Reviews
Vehicles
4.6
618 Reviews
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1540 Walden Ave

Cheektowaga, NY

14225

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Showing 618 reviews

April 28, 2022

Great service and excellent customer service! Easy to get in for basic maintenance. Would highly recommend. More

by km
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
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May 11, 2022 -

Basil Ford responded

Thank you for taking the time to leave a review for our team. We're happy we could meet your expectations! If you have any further questions, please give us a call--we're always happy to help!

April 26, 2022

Good product; excellent service; friendly and helpful staff. No downsides at all.no more to say. More

by jotwinowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
unknown, Jess Basil
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May 11, 2022 -

Basil Ford responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you!

April 25, 2022

The service department employees are nice. They will warn you ahead of time if the service will take a while. They make sure that the vehicle is in good working condition. More

by Dawnelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew
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May 11, 2022 -

Basil Ford responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you!

April 20, 2022

Mike W. Did a great job with my purchase of my new Maverick , financing was a breeze More

by dzurawski
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Worthington
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May 11, 2022 -

Basil Ford responded

Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you!

April 19, 2022

Customer service is paramount Andrew provides that every time I am always impressed with his attention to detail The dealership is well served by his “ambassador of first impressions” attitude More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Kern
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May 11, 2022 -

Basil Ford responded

Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by!

April 17, 2022

Customer service is top notch. I drive 40 miles round trip to have F150 serviced More

by milkdud4040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela
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April 16, 2022

Aaran explained the problem with my vehicle. He checked to determine if under warranty. Unfortunately it was not. Was very polite More

by smithjoannmh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaran
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April 14, 2022

Excellent customer service. Communication was great and they returned the car clean and fixed earlier than expected More

by Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil
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April 13, 2022

Very nice staff and great quick service despite being short staffed! Definitely will be coming back. Thanks again!! More

by gracecejka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
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April 07, 2022

Easy getting service. Very busy, great customer service in Service area not so much in parts department. All 4 reps on phones took a while to acknowledge me standing at th More

by dagmord
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Service handler, Brad Shuttle Driver
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