Collin Rose was terrific, it was our first time leasing and he made it seem so easy. from the time I walked into the showroom until we were leaving in our 2019 Ford escape. he explained the many features and installed the Ford app on our phone and as we were leaving Collin went out of his way to set up the Bluetooth.
Jordan Moll in Finance dept. was very friendly and gave us a great lease deal. we were not pressured into any extra warranty cost that we didn't need.
"Service writer was good. My concern was the service..."
Service writer was good. My concern was the service performed. I received no oil/filter sticker, no oil change reset, no air filter inspection, no tire pressure correction. Paid for the works. I wonder now if my oil was even changed!!
We're disappointed to hear of the negative experience you had at our location. Our manager would really like to speak with you more regarding this matter. Please reach out to us at email@example.com to further discuss your visit.