Basil Ford

Always a pleasure do bring in my car. Appreciate that when advised by Ashley that the wait might be longer than usual she offered to have me driven home and then picked up. All good.

Collin Rose was terrific, it was our first time leasing and he made it seem so easy. from the time I walked into the showroom until we were leaving in our 2019 Ford escape. he explained the many features and installed the Ford app on our phone and as we were leaving Collin went out of his way to set up the Bluetooth. Jordan Moll in Finance dept. was very friendly and gave us a great lease deal. we were not pressured into any extra warranty cost that we didn't need.

I received excellent service the workers were very professional and very courteous. I was kept informed of the progress and when I would receive my vehicle

Excellent job by the Detail Shop. My Ford Ecosport looks like it is brand new. Thanks Detail Shop. Basil Ford always does an excellent job.

Advisors, in the case Jose,. Make sure exactly what your needs are and do everything to meet them all the while keeping you informed of the progress being made.

Service writer was good. My concern was the service performed. I received no oil/filter sticker, no oil change reset, no air filter inspection, no tire pressure correction. Paid for the works. I wonder now if my oil was even changed!!

Great customer service easy to deal with professionals I took care of my needs and thought outside of the box in order to deliver a vehicle that I’m sure will be the right choice for my future.

We went to basil ford and worked with Doug. He was great to work with and gave us the best deal he could! Great service!

Service was excellent. Andrew and the employee that did the service on my car were great. Thank you so much. Basil employees are great, I never had any complaints.

Knowledgeable and excellent customer service. Always takes time to explain all things to customer. I have always had confidence in the staff at Basil Ford..