Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Basil Ford

Cheektowaga, NY

Overview
Reviews
Vehicles
4.6
617 Reviews
Contact Dealership

1540 Walden Ave

Cheektowaga, NY

14225

Directions

By Type

Showing 617 reviews

March 20, 2022

I got the truck I wanted at a fair price. We also liked the buying process and service at Basil Toyota that we bought a Highlander from. More

by sfetzer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McClaughlin, Jess Basil, Cassie Soucia
Report | Print
Mar 31, 2022 -

Basil Ford responded

We're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out to us if there's anything more we can do!

March 17, 2022

Prompt courteous service. Jose was very professional and I will recommend him to my friends. More

by Casterray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
José
Report | Print
Mar 17, 2022 -

Casterray responded

Thank you for taking care of my vehicle and me. Have a great day.

March 16, 2022

Always fast and friendly. The dealership is always clean and they are well organized. I recommend Basil More

by Burgs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela
Report | Print
March 14, 2022

Straight forward and easy to work with. Always take my car their for service and repairs. More

by Gerg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
Report | Print
March 14, 2022

They are very friendly and personable. The service was quick. They did a great job More

by Michaelbonino72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose in service
Report | Print
March 14, 2022

Customer service is really nice. I just find it ridiculously pricey to charge 150+ for a diagnosis. More

by jberenguer1996
Recommend Dealer
No
Employees Worked With
Kristina
Report | Print
March 12, 2022

Friendly and quick service. They keep you informed, if any work anything else comes up. And a comfortable waiting area. More

by cspotts777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil
Report | Print
March 11, 2022

Anytime I’ve brought my vehicle to Basil Ford. They have gone above and beyond in order to accommodate my needs. More

by pcapitano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron from service, Jess Basil, Cassie Soucia
Report | Print
Mar 13, 2022 -

pcapitano responded

Basil Ford is by far the best Ford dealership in Western New York. They go out of their way to make sure that the custom is completely satisfied especially when they are servicing your vehicle. Thank you Basil Ford.

March 09, 2022

Service work is very vague. I went in for two recalls, warranty upper control arm, oil change, inspection, water leak through sunroof, cabin airfilter, and coolant flush….. r More

by ahmedomerhodzic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
not listed
Report | Print
March 07, 2022

Great service , like how they explain what service I needed in the near future . Very nice sitting area. More

by rayransbury
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
1
...
17
18
19
...
62