Basil Ford

Rob P, Kevin H and Mike M were great! They made it very easy and problem free. easy and problem free. More

First time getting service here. Way better then Dave Smith Ford. Employees are much friendlier. And appear to somewhat enjoy what they do. At Dave Smith the employees must mimic the environment they wor Smith Ford. Employees are much friendlier. And appear to somewhat enjoy what they do. At Dave Smith the employees must mimic the environment they work in. I will be going to Basil going forward even though it’s a much father drive. More

Service member Angela was wonderful. She is very knowledgeable and pleasant to deal with. I am not happy with whoever did the inspection. I asked when I brought cat in to please put on inspection knowledgeable and pleasant to deal with. I am not happy with whoever did the inspection. I asked when I brought cat in to please put on inspection sticker on straight so I can match registration sticker. It was put on crooked. There is a postal employee sticker right above inspection sticker that is longer and very straight. All anyone had to do is place right below using postal sticker as a guide. This happens quite frequently at Basil Ford, that's why I mentioned to please put it on straight. Well it didn't matter because it is on crooked. My husband switched Escape to West Herr Ford. I am wondering this possibility for other 2 cars because if Basil Ford can't put a small sticker on straight what else are they doing wrong. More

Professional quick and friendly service. Would recommend. My F 150 was in and out. Thanks. recommend. My F 150 was in and out. Thanks. More

Definitely a five star dealership. The best sales and service you will find in western New York. Very smooth transition in both departments. I recommend them to my friends and family. service you will find in western New York. Very smooth transition in both departments. I recommend them to my friends and family. More

Very professional, treated with respect, willing to work with me and all and all a great experience with me and all and all a great experience More

Excellent job servicing my vehicle. The quick lane work what’s the time in a very short time, the employees polite and informative what’s the time in a very short time, the employees polite and informative More

This is the third car I have gotten from Basil Ford. As long as my salesman Mike is there I can't see me shopping anywhere else when I need a new car. long as my salesman Mike is there I can't see me shopping anywhere else when I need a new car. More

Worked with Mike McGill and a few of the other guys at this dealership and they were very helpful! They were quick moving, polite,enthusiastic and most of all they helped me get into my brand new 2022 For this dealership and they were very helpful! They were quick moving, polite,enthusiastic and most of all they helped me get into my brand new 2022 Ford Bronco! 100% would recommend. More

The salesman was awesome he explained everything, he worked towards our needs.he called the next day to make sure was working properly, Ed was a true professional worked towards our needs.he called the next day to make sure was working properly, Ed was a true professional More