Basil Ford

Satisfied with service and employees personable not sure who Cassie is had inspection done and scheduled appointment for recall and oil change on November 25th thanks who Cassie is had inspection done and scheduled appointment for recall and oil change on November 25th thanks More

Outstanding service each and every time. Staff is friendly and knowledgeable. We have been having our vehicles serviced at Basil Ford for years with the up most confidence. We always recommend Basil friendly and knowledgeable. We have been having our vehicles serviced at Basil Ford for years with the up most confidence. We always recommend Basil Ford to others. More

I believe there the best i never had a problem with them after all of theses years they do a outstanding job everytime they make me feel like family and thay call me Bob like I ask them to instead of mr lis after all of theses years they do a outstanding job everytime they make me feel like family and thay call me Bob like I ask them to instead of mr lis I cant say enough good about them More

I highly recommend Basil Ford on Walden- brought my vehicle in today for service check- my advisor was Andrew Kern 5 stars for him - great service advice freindly and explained everything so I complete vehicle in today for service check- my advisor was Andrew Kern 5 stars for him - great service advice freindly and explained everything so I completely understand More

We had a wonderful experience with Basil Ford. The staff very knowledgeable and very helpful. Taken care of in an efficient amount of time. I would recommend very knowledgeable and very helpful. Taken care of in an efficient amount of time. I would recommend More

Great service. I arrived late on a Friday afternoon and the inspector stayed after to perform the NYS Inspection. Above and beyond customer service. Plenty of room for social distancing. I keep returnin the inspector stayed after to perform the NYS Inspection. Above and beyond customer service. Plenty of room for social distancing. I keep returning. More

Everything was good except after the oil change the Mechanic or technician left to oil handprints on the hood of my truckWhen he closed it Mechanic or technician left to oil handprints on the hood of my truckWhen he closed it More

Everyone was professional and friendly. No pressure but very well explained. Purchase of a vehicle was quick and all options on the vehicle were thoroughly explained. Invited to call back even after the very well explained. Purchase of a vehicle was quick and all options on the vehicle were thoroughly explained. Invited to call back even after the sale. More

This dealer is by far the best! Aaron is amazing. He is always polite, informative and trustworthy. Service and price is spot on. I highly recommended this dealer to everyone. always polite, informative and trustworthy. Service and price is spot on. I highly recommended this dealer to everyone. More

I’m not a person that usually likes to give negative feedback but the service her was very poor. To start when I called to make an appointment for an oil change and inspection I was told they do not mak feedback but the service her was very poor. To start when I called to make an appointment for an oil change and inspection I was told they do not make appointment for this type of service, it was first come first serve. When I arrived the gentleman told me it would be about an hour and a half, since I had brought a book with me I figured I wait. I sat for 2 hours before someone came out to tell me what had to be done to pass inspection. They had to replace 2 bulbs, at this point they still had to do the work. So finally 45 minutes later the work was done quite a bit longer than hour and half. It goes on they indicated on my receipt that I would need a needed anew radiator fan belt but would have to order the part and make appointment to have it fixed. Well come to find out when I took it to a very reputable local auto shop the noise was coming from the loose caliper on the left front brake, which is the one they checked for the inspection. I am so sad that they closed the Basil South resale center we bought 6 cars from them and always went their for service, miss all of their staff. More