Basil Ford

Basil did a great job Jeremy got me checked in right away. And my car was done the same day as promised even though I came in at 5 PM away. And my car was done the same day as promised even though I came in at 5 PM More

Outstanding service. I should not even have to schedule the appointment. Drop in the vehicle and complete the service. Hope to see for next service soon. the appointment. Drop in the vehicle and complete the service. Hope to see for next service soon. More

I went to have my tires switched to the snow tires. Mr. Miechurski was very accommodating and was able to get the tires switched and I was safely on my way! I have always received excellent service at thi Miechurski was very accommodating and was able to get the tires switched and I was safely on my way! I have always received excellent service at this dealership which is why I have purchased my last three vehicles from them. More

I contacted Basil Ford to schedule an appointment for a recall notice. Appointment was made easily and they verified they had the part to complete the task. Upon arrival it was noted that I had a scheduled recall notice. Appointment was made easily and they verified they had the part to complete the task. Upon arrival it was noted that I had a scheduled appointment . They were willing to add on routine maintenance I request. Service was completed and car sanitized prior to me leaving. Great job! More

Great job. Collision shop staff was amazing and car looked fantastic. Brought it in on Wednesday picked it up Saturday. Would highly recommend Basil Ford. looked fantastic. Brought it in on Wednesday picked it up Saturday. Would highly recommend Basil Ford. More

Basil Ford is always my go to dealership. They have the best sales and service teams. I wouldn't go anywhere else. Great work today best sales and service teams. I wouldn't go anywhere else. Great work today More

Mr. Kevin Hartman was friendly, professional and very helpful when I went to Basil Ford in Cheektowaga, NY to purchase a new 2020 F-150 ! helpful when I went to Basil Ford in Cheektowaga, NY to purchase a new 2020 F-150 ! More

Everyone was helpful and did not try to pressure me into buying a vehicle. They explained each process in purchasing the vehicle and walked me through all the controls of the vehicle. buying a vehicle. They explained each process in purchasing the vehicle and walked me through all the controls of the vehicle. More

The customer service is outstanding at Basil Ford on Whalen Ave! The person assigned to my vehicle, Jose was very attentive and kept me informed Whalen Ave! The person assigned to my vehicle, Jose was very attentive and kept me informed More

Always friendly and professional. Service Advisor, Aaron Miechurski - very friendly, accommodating, caring. Service dept excellent as a whole. A customer asked an office professional for hot tea - this off Miechurski - very friendly, accommodating, caring. Service dept excellent as a whole. A customer asked an office professional for hot tea - this office clerk was very friendly and provided that tea. Very accommodating. Aaron greeted other customers he was familiar with, sporting a smile and a “hello”. More