
Basil Ford
Cheektowaga, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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One Happy Customer I am thouroughly pleased with the excellent service basil ford has provided. Not only are the staff professional and friendly, they will go the extra I am thouroughly pleased with the excellent service basil ford has provided. Not only are the staff professional and friendly, they will go the extra mile to please the customer. Tammy Decker has been a great help during the last 2 times I have brought my vehicle into the truck center. They even went out of their way to check my daughter's tires and fill them with air when I went to pick up my Escape yesterday. My truck runs beautifully and was completed in a timely manner. I would recommend Basil Ford to anyone. More
Great employees! I found it very nice to be greated by wonderful employees. Highly enjoyed the customer service. The service on the vehicle took longer than expected, I found it very nice to be greated by wonderful employees. Highly enjoyed the customer service. The service on the vehicle took longer than expected, the staff was understanding and accommodating. Not only was the work quality but the customer service meant everything. More
My Experience in Purchasing a New Vehicle at Basil Ford I recently purchased a new vehicle and had undercoating applied.. I was very satisfied with the car when I picked it up. Mike Kelly, the sales represe I recently purchased a new vehicle and had undercoating applied.. I was very satisfied with the car when I picked it up. Mike Kelly, the sales representative, was very helpful as were the other personnel at Basil Ford. As appears in my ratings, the experience was excellent. More
2 Car lease once again basil Ford has got us a great lease me and my wife. Michael Kelly helped us into 2 new 2015 Escape's. I hope you will give them a try. once again basil Ford has got us a great lease me and my wife. Michael Kelly helped us into 2 new 2015 Escape's. I hope you will give them a try. More
Miro is an awesome sales person My lease was coming due and si made a trip into Basil to decide what I wanted to do. Miro greeted me asked me some basic questions about my preference My lease was coming due and si made a trip into Basil to decide what I wanted to do. Miro greeted me asked me some basic questions about my preferences and BAM pulled up in my next car! He was fast, efficient and friendly! He pointed out all the features of the car and even made sure the car was warmed up while we signed the paperwork! We have another car who's lease is up in a few months- We will definitely go see Miro for that car too! One other note we dealt with the paperwork with Ben, he was also very personable and helpful. He made the paperwork and all the things you have to sign bearable and easy to understand. We were in and out in no time! Thanks for great service Miro and Ben! More
Awesome Came in to look at cars Christian came over to me with a smile on his face ready to help with anything I needed very knowledgeable with every car I wo Came in to look at cars Christian came over to me with a smile on his face ready to help with anything I needed very knowledgeable with every car I would recommend Christian to anyone to buy a car More
awesome sales experience Easiest and most smooth sale iv ever gone through, Christian was the best salesman iv ever dealt with, I'd definitely refer anyone I know to Basil For Easiest and most smooth sale iv ever gone through, Christian was the best salesman iv ever dealt with, I'd definitely refer anyone I know to Basil Ford More
Just browsing We have been to Basil before but Christian was a new face. We immediately let him know we were "just browsing" and he smiled and just was there for u We have been to Basil before but Christian was a new face. We immediately let him know we were "just browsing" and he smiled and just was there for us if we had questions. Very pleasant, and informative. We appreciated his "style" of salesmanship, I now have his card he will be our GO TO guy should we decide it is indeed time to buy again!! More
Finding our F250 James Griffen was extremely helpful in assisting us find the perfect F250 truck. He listened to all our needs and made sure we got everything we wan James Griffen was extremely helpful in assisting us find the perfect F250 truck. He listened to all our needs and made sure we got everything we wanted. Great experience! More
Buying my new Ford Escape Used to have an old beat up Nissan Altima. This winter the cost of maintenance outweighed the cost of the car so it was time for something new. Upon a Used to have an old beat up Nissan Altima. This winter the cost of maintenance outweighed the cost of the car so it was time for something new. Upon arrival at the lot I met with James and he was quite helpful. I'm a bit of a particular person but he took the time to explain anything I asked and wasn't pushy, which has always been my fear when it comes to car salesmen. When it came time to close, the price was very fair and again, they didn't try to push on extras that I didn't want or need (ie extended warranty, etc). Overall, a great car buying experience More