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Basil Ford

Cheektowaga, NY

4.6
616 Reviews
Call Dealership (716) 893-1000

1540 Walden Ave

Cheektowaga, NY

14225

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616 Reviews of Basil Ford

March 03, 2022

Always great people and service always greeted and listened to about the vehicles being serviced More

by Dka194717
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil
Report | Print
March 01, 2022

Professional and prompt service. Upfront from start to finish with the process of purchasing a vehicle More

by jenkins.christina30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
Report | Print
February 28, 2022

Outstanding friendly personal attention and service. I was seen as soon as I arrived and the job completed quickly. More

by mjfjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron in Service.
Report | Print
February 22, 2022

Everything went excellent with my service . Service rep was very helpful. Was in and out in a timely manner More

by Wetz1790
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
February 19, 2022

Excellent service department the always go above and beyond to complete my truck and car repairs in a timely manner. More

by Bcomet315
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
February 18, 2022

Basil fix the noise that I was hearing and I can’t believe how smooth the car ride now so happy More

by Claudette5335
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
Report | Print
February 13, 2022

Very friendly and easy going. Nice to talk with. No pressure and accommodating. Thank you More

by mccullagh285
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy McLaughlin, Jess Basil, Cassie Soucia
Report | Print
Feb 15, 2022 -

Basil Ford responded

Thank you so much for your positive comments! Please don't hesitate to reach out if there's anything additional we can do for you!

February 12, 2022

Basil Ford offers profession courteous service. Service time was well beyond my expectations.I expect to do more business with Basil Ford! I love my Ford More

by Bobbiesox68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Jemiolo
Report | Print
Feb 15, 2022 -

Basil Ford responded

It is great to see you had such a positive experience with us. Your recommendation means so much and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Feb 15, 2022 -

Bobbiesox68 responded

Thank you for your service !

February 11, 2022

First time getting service here. Way better then Dave Smith Ford. Employees are much friendlier. And appear to somewhat enjoy what they do. At Dave Smith the employees must mimic the environment they wor More

by Frustrated Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron in Service
Report | Print
Feb 15, 2022 -

Basil Ford responded

Thank you for taking the time to leave a review for our team. We're happy we could meet your expectations! If you have any further questions, please give us a call--we're always happy to help!

February 10, 2022

Rob P, Kevin H and Mike M were great! They made it very easy and problem free. More

by mike_king
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Petrowski, Kevin Hartman and Mike McGill
Report | Print
Feb 15, 2022 -

Basil Ford responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you!

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