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Basil Ford - Service Center

Cheektowaga, NY

4.6
328 Reviews

328 Reviews of Basil Ford - Service Center

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November 17, 2021

Great customer service and very accommodating. Did exactly what we asked and then addressed the recall on our vehicle without being asked. Andrew was a great representative of your company and the ser More

by Jeanettecalleja1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassie Soucia
Dec 07, 2021 -

Basil Ford responded

Thank you for your recommendation of our Service team. We appreciate the positive feedback on our processes as we strive to make the servicing of your vehicle as simple as possible.

November 16, 2021

Basil Ford has an excellent service department they go above and beyond to satisfy your needs………. a special thanks to Tammy Decker👏👏👏 More

by Basil satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Decker
Dec 07, 2021 -

Basil Ford responded

We are happy to hear that you had such a great experience with our service team, our goal is to make the servicing of your vehicle as simple as possible! We look forward to seeing you next time.

November 16, 2021

Fast professional price was good . Aaron was very helpful . I was very happy with the whole transaction More

by fresam08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron, Jess Basil, Cassie Soucia
Dec 07, 2021 -

Basil Ford responded

Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by!

November 12, 2021

Always pleased with service at Basil Ford👍🏻 They are always courteous and professional and not pushy when suggesting other services. More

by mozar1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez
Dec 07, 2021 -

Basil Ford responded

Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by!

November 04, 2021

I had a very pleasant experience having my car repaired at collision shop. Everyone was polite, professional and took less time than I expected. I would recommend Basil to anyone who has not been there… More

by wojo1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
Nov 09, 2021 -

Basil Ford responded

We're happy you found our staff to be so supportive during your experience. If you ever need anything else from us, please feel free to give us a call or stop by, have an awesome day!

November 01, 2021

Basil Ford Collision Shop have great customer service, they were fast and professional, thank you. More

by Jonathanmoore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
Nov 09, 2021 -

Basil Ford responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience. We hope to be of service to you again in the future.

October 28, 2021

Great service in every way. Pleasant, expertise on what my vehicle needed, easy transaction, fair price and flexibility according to my schedule! More

by jenniferannlane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy, Jess Basil
Nov 09, 2021 -

Basil Ford responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience. We hope to be of service to you again in the future.

October 18, 2021

The service at Basil Collision is incredible. They made the entire process from beginning to end painless. I couldn't have been any happier. Special recognition must go to Alex and Brian for their outstand More

by Tonykozak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex, Brian
Nov 09, 2021 -

Basil Ford responded

Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by!

October 17, 2021

Great great great great great great great great great great great great great great great great More

by tcostello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quick lane
Oct 17, 2021 -

tcostello responded

Enough

October 14, 2021

Quick and friendly service - I always come to Basil for just that reason. Good quality More

by carr164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quick service
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