Basil Ford - Service Center
Cheektowaga, NY
328 Reviews of Basil Ford - Service Center
Quick lane could be quicker especially for oil changes and inspections can go elsewhere and be done in 15 minutes and can make appointments for inspections with no waiting and inspections can go elsewhere and be done in 15 minutes and can make appointments for inspections with no waiting More
Great customer service and great work at the service center clean atmosphere and always keeping you informed great explanations also tell you before they do the work plus cost center clean atmosphere and always keeping you informed great explanations also tell you before they do the work plus cost More
Dropped in this morning to give my 2018 F150 The Works. It was done quickly and relatively inexpensively. It cost a little more than I expected because I had two filters replaced. It was done quickly and relatively inexpensively. It cost a little more than I expected because I had two filters replaced. More
Service department is outstanding, they always exceed my expectations regarding understanding the problem, cost, and the work is always done in a timely manner . Andrew K goes above and beyond for customer expectations regarding understanding the problem, cost, and the work is always done in a timely manner . Andrew K goes above and beyond for customers and I highly recommend him. More
Basil Ford is the best Ford dealership around they have an excellent collision shop recently my car needed some collision work it came out of the shop looking better than brand new my hats off to the colli an excellent collision shop recently my car needed some collision work it came out of the shop looking better than brand new my hats off to the collision shop at Basil Ford ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ 10 stars More
I was very impressed with the service department. They were very efficient and every person I dealt with was friendly and pleasant. The waiting area was comfortable and clean. I just don’t understand why were very efficient and every person I dealt with was friendly and pleasant. The waiting area was comfortable and clean. I just don’t understand why they schedule so many customers and not enough service techs . That being said though, service wise I would go back. More
Jose was very upbeat and my oil change was completely in under an hour. Jose used my name when speaking with me, which I appreciate. As a former Customer Care Manager in the Health Insurance industry, add under an hour. Jose used my name when speaking with me, which I appreciate. As a former Customer Care Manager in the Health Insurance industry, addressing a customer by name was always something Indid. Jose pulled my vehicle up for me instead of just telling where the vehicle was. Nice touch!! More