Basil Ford - Service Center

I was pleased with thier customer service and the oil change. Not pleased that I had to return the next day so they could reset the oil change light. (They forgot to do that.) change. Not pleased that I had to return the next day so they could reset the oil change light. (They forgot to do that.) More

No problem perhaps a long wait but they told me about that. And since there was no charge I didn't mind the wait. The wait area was comfortable. that. And since there was no charge I didn't mind the wait. The wait area was comfortable. More

Andrew is a great service advisor he is so into his job and is very helpful. He also treats customers with respect and is very courteous. and is very helpful. He also treats customers with respect and is very courteous. More

Excellent customer service in service department . Clean and comfortable waiting area. Can watch ur car beinf worked on thru glass. Always a good experience here. Will be returning and comfortable waiting area. Can watch ur car beinf worked on thru glass. Always a good experience here. Will be returning More

Shuttle service is a blessing,the driver was so nice and on time.. Intake was quick and they were a pleasure to work with! Thanks on time.. Intake was quick and they were a pleasure to work with! Thanks More

Made call for my auto inspection due in January and was enabled to come in the day of my call which was today. My wait time was approximately three quarters of an hour. In addition to the inspection I requ enabled to come in the day of my call which was today. My wait time was approximately three quarters of an hour. In addition to the inspection I requested that windshield washer is added if needed. Hopefully that was completed. Great service is always provided. Thanks 😊 More

Took my car in for an inspection at Basil Ford on Walden They were quick, friendly and very professional. Same great service each time I bring my car in. Walden They were quick, friendly and very professional. Same great service each time I bring my car in. More

I am very pleased with Basil Ford. They are always very professional and thoroigh. I had a great experience today! Andrew Kern was very helpful. professional and thoroigh. I had a great experience today! Andrew Kern was very helpful. More

I have been a customer of Basil Ford for many years. They have great customer service. I can trust that they’ll handle all my service needs in a timely and professional manner. They have great customer service. I can trust that they’ll handle all my service needs in a timely and professional manner. More

Fantastic service and knowledgeable staff. I felt like they took care of my very well and were attentive to my needs and my concerns with my car. they took care of my very well and were attentive to my needs and my concerns with my car. More