Basil Ford - Service Center

Service Car Always had Great service. Clean and comfortable waiting area and restrooms. Always friendly and helpful and fast. Service advisors are always efficien Always had Great service. Clean and comfortable waiting area and restrooms. Always friendly and helpful and fast. Service advisors are always efficient and attentive to your needs. More

reason for visit was oil change also had other service done My team consisted of Andrew Kern was wonderful to deal with very patient,pleasant and very helpful. went beyond his job duties to assist me. My team consisted of Andrew Kern was wonderful to deal with very patient,pleasant and very helpful. went beyond his job duties to assist me. More

Exceptional communication and service. Couldn’t be more happy with Basil Ford. The service department is the best in Buffalo in my opinion. Highly recommend! happy with Basil Ford. The service department is the best in Buffalo in my opinion. Highly recommend! More

Pleasant associates, friendly and super quick with work being done! Clean waiting area with lots of snack choices.Getting the car washed was a plus. Best place for service! being done! Clean waiting area with lots of snack choices.Getting the car washed was a plus. Best place for service! More

Just had another service visit at Basil Ford and once again am pleased with their service and helpfulness. Although no one ever wants to pay for repairs Basil does all they can to keep costs as reasonabl again am pleased with their service and helpfulness. Although no one ever wants to pay for repairs Basil does all they can to keep costs as reasonable as possible. Andrew was friendly and helpful. More

Fast affordable service from experts that know how to do the job right on the first try. Sales staff are open and honest and work hard to give you the best deal. the job right on the first try. Sales staff are open and honest and work hard to give you the best deal. More

Knowledgeable; Professional and Great to Work With! Very accommodating, took care of my former vehicle whose lease was about to expire and brought it to the dealership involved. Provided me with severa Very accommodating, took care of my former vehicle whose lease was about to expire and brought it to the dealership involved. Provided me with several options on vehicles available to lease and I made my decision. So in response, the Sales and Service I received from Basil Ford was excellent and would highly recommend them to family and friends! More

Ed was great. Having been to this location, for the second time, Ed resolved my issues with excellence. He also provided service with a smile. second time, Ed resolved my issues with excellence. He also provided service with a smile. More

The Best Around I have been dealing with this dealership for many years and have always found them to go out of their way to make sure i am happy and well pleased. Th I have been dealing with this dealership for many years and have always found them to go out of their way to make sure i am happy and well pleased. They also have the best sales staff around and are very knowledgeable about other makes of vehicles. More