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Basil Ford - Service Center
Cheektowaga, NY
328 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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328 Reviews of Basil Ford - Service Center
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September 17, 2019
Great service I would of given 5 star if the work being done didn’t take so long for regular service. I had oil change/ tire rotation with inspection but took about I would of given 5 star if the work being done didn’t take so long for regular service. I had oil change/ tire rotation with inspection but took about 2hours. The service rep Andrew was amazing and courtesy for sure, he’d get 5 star!!! More
by Becky
Employees Worked With
Andrew kern
August 31, 2019
Excellent Service All the employees go above and beyond to help you have a great experience. I have purchased my car here and have had Service done. Always satisfied All the employees go above and beyond to help you have a great experience. I have purchased my car here and have had Service done. Always satisfied More
by Kathy
Employees Worked With
Jose..Xavier
August 02, 2019
The works Service was prompt and courteous.Very pleasant experience.Waiting area had snacks and television with plenty of good seating .Aaron Miechurski did a g Service was prompt and courteous.Very pleasant experience.Waiting area had snacks and television with plenty of good seating .Aaron Miechurski did a good job taking care of me. More
by Gary 207
Employees Worked With
Tony Tobia gave me financial data i requested
July 31, 2019
Excellent service Twice this past week I appeared at the Quick Lane without an appointment. The first visit was for an oil change and maintenance. The second in respo Twice this past week I appeared at the Quick Lane without an appointment. The first visit was for an oil change and maintenance. The second in response to a low tire pressure warning. Both times I was treated very well and am happily motoring. More
by MJFJR
Employees Worked With
Andrew Kern and Jose
July 29, 2019
Service Fast friendly courteous service. Highly recommend Jose. He under promised and over delivered. He is a huge asset to the dealership. Would recommend th Fast friendly courteous service. Highly recommend Jose. He under promised and over delivered. He is a huge asset to the dealership. Would recommend the fast lane service to all More
by Hdroadglide
Employees Worked With
Jose
July 22, 2019
Excellent Service Every time I take my car into the Basil service department I am greeted professionally and courteously. I usually only need oil changes and tire rota Every time I take my car into the Basil service department I am greeted professionally and courteously. I usually only need oil changes and tire rotations, but I bring work with me and wait for the car in their waiting area. Everyone always says, "Hello," and they are very good about keeping you up to date with what is happening with your car and the time it will take. I am very happy with Basil! More
by Judy
Employees Worked With
Andrew
June 28, 2019
Great Service Department I have a 2004 Mach 1 Mustang that takes special treatment. Every time I go to Basil they take care of the car 100% for me. Great service department I have a 2004 Mach 1 Mustang that takes special treatment. Every time I go to Basil they take care of the car 100% for me. Great service department More
by Grog
Employees Worked With
Kristen
June 19, 2019
Great service Needed inspection and oil change and had both done in no time at all. Great people and service. They go out of their way to help you Needed inspection and oil change and had both done in no time at all. Great people and service. They go out of their way to help you More
by Terricm
Employees Worked With
Ashley Ostrowski
May 23, 2019
Don’t understand want this means. Completely satisfied. Well taken care of. I was taken care of in a timely manner and with great attention by the staff. Everything explained very cle Completely satisfied. Well taken care of. I was taken care of in a timely manner and with great attention by the staff. Everything explained very clearly. More
by Paul
Employees Worked With
Dave
May 10, 2019
Repairs to pass inspection Excellent service by Jason (on phone), Aaron at Basil 5/6/19 & 5/10/19-good explanation, ordered parts promptly, repairs done in one day! Appreciate s Excellent service by Jason (on phone), Aaron at Basil 5/6/19 & 5/10/19-good explanation, ordered parts promptly, repairs done in one day! Appreciate shuttle-service ( Tom in am) Brad (pm). This service makes a difference for me! Happy customer for 30+ years! More
by nun, karen 11
Employees Worked With
Jason & Aaron in service
