Basil Ford - Service Center
Cheektowaga, NY
328 Reviews of Basil Ford - Service Center
Great service I would of given 5 star if the work being done didn’t take so long for regular service. I had oil change/ tire rotation with inspection but took about I would of given 5 star if the work being done didn’t take so long for regular service. I had oil change/ tire rotation with inspection but took about 2hours. The service rep Andrew was amazing and courtesy for sure, he’d get 5 star!!! More
Excellent Service All the employees go above and beyond to help you have a great experience. I have purchased my car here and have had Service done. Always satisfied All the employees go above and beyond to help you have a great experience. I have purchased my car here and have had Service done. Always satisfied More
The works Service was prompt and courteous.Very pleasant experience.Waiting area had snacks and television with plenty of good seating .Aaron Miechurski did a g Service was prompt and courteous.Very pleasant experience.Waiting area had snacks and television with plenty of good seating .Aaron Miechurski did a good job taking care of me. More
Excellent service Twice this past week I appeared at the Quick Lane without an appointment. The first visit was for an oil change and maintenance. The second in respo Twice this past week I appeared at the Quick Lane without an appointment. The first visit was for an oil change and maintenance. The second in response to a low tire pressure warning. Both times I was treated very well and am happily motoring. More
Service Fast friendly courteous service. Highly recommend Jose. He under promised and over delivered. He is a huge asset to the dealership. Would recommend th Fast friendly courteous service. Highly recommend Jose. He under promised and over delivered. He is a huge asset to the dealership. Would recommend the fast lane service to all More
Excellent Service Every time I take my car into the Basil service department I am greeted professionally and courteously. I usually only need oil changes and tire rota Every time I take my car into the Basil service department I am greeted professionally and courteously. I usually only need oil changes and tire rotations, but I bring work with me and wait for the car in their waiting area. Everyone always says, "Hello," and they are very good about keeping you up to date with what is happening with your car and the time it will take. I am very happy with Basil! More
Great Service Department I have a 2004 Mach 1 Mustang that takes special treatment. Every time I go to Basil they take care of the car 100% for me. Great service department I have a 2004 Mach 1 Mustang that takes special treatment. Every time I go to Basil they take care of the car 100% for me. Great service department More
Great service Needed inspection and oil change and had both done in no time at all. Great people and service. They go out of their way to help you Needed inspection and oil change and had both done in no time at all. Great people and service. They go out of their way to help you More
Don’t understand want this means. Completely satisfied. Well taken care of. I was taken care of in a timely manner and with great attention by the staff. Everything explained very cle Completely satisfied. Well taken care of. I was taken care of in a timely manner and with great attention by the staff. Everything explained very clearly. More
Repairs to pass inspection Excellent service by Jason (on phone), Aaron at Basil 5/6/19 & 5/10/19-good explanation, ordered parts promptly, repairs done in one day! Appreciate s Excellent service by Jason (on phone), Aaron at Basil 5/6/19 & 5/10/19-good explanation, ordered parts promptly, repairs done in one day! Appreciate shuttle-service ( Tom in am) Brad (pm). This service makes a difference for me! Happy customer for 30+ years! More