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Basil Ford - Service Center

Cheektowaga, NY

4.6
328 Reviews

328 Reviews of Basil Ford - Service Center

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July 06, 2018

Basil basil just great service I’ve been bring my vehicles to basil service for over 10 years. Always fixed right on the first time. No reason to look else where for sales or servic More

by Janeenc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Andrew and
Jul 13, 2018 -

Basil Ford responded

Thanks to you! We appreciate your kind review!

June 17, 2018

Fantastic job Great service...kept me updated with calls...went over and above....washed my car! Great job letting me know what was needed. Will go here in future. More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Jun 22, 2018 -

Basil Ford responded

Thanks to you, Rick!

June 15, 2018

Repair Fixed my car quickly. Kept me updated with time frames and what was covered by my warranty. Also repaired open re-calls that I was unaware of. More

by LMB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Bova
Jun 22, 2018 -

Basil Ford responded

Thanks! We're so glad to hear it!

June 14, 2018

Starter issue Great place to have your car serviced! Staff has excellent attitude and understands your issues! Andrew is a professional and has an excellent job kno More

by Buffalo77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Bob Christina
Jun 15, 2018 -

Basil Ford responded

Thanks to you! Happy driving!

June 04, 2018

Good experience We couldn’t have been treated better. Everyone was very helpful. I would definitely recommend Basil Ford to anyone. Every we dealt with were friendly More

by Dave R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
Jun 04, 2018 -

Basil Ford responded

Thanks Dave! We're so glad to hear it! Happy driving!

June 02, 2018

The best in WNY!! Always go above and beyond to provide fast friendly dependable service!! Only dealer I know to remember birthdays and anniversaries!! Always a pleas More

by Sgeddesmail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil
Jun 04, 2018 -

Basil Ford responded

Thanks to you!! Happy driving & thanks for putting your trust in us!

May 16, 2018

Basil service outstanding Over the past two decades I have been dealing with Basil Ford. I have always had a great experience. In the few times I have had to work with the se More

by KENNELLY67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil
Jun 04, 2018 -

Basil Ford responded

Thanks Ken! We're so glad to hear it! Happy driving!

April 06, 2018

Service Great sevice,friendly staff. Service was done in a timely manner. Very efficient and courteous service. Inspection, oil change, multi point inspec More

by walmart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Apr 06, 2018 -

Basil Ford responded

Thanks to you! Happy driving & welcome to the family!

March 31, 2018

Not satisfied I posted a review to the Dealer's website however they will not post it until they review it to see if it meets their giudelines so therefore I'm goin More

by Yvonne Bridges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Whomever was in your service center
Apr 06, 2018 -

Basil Ford responded

Hi Yvonne, I apologize about this. We are looking into why the shuttle rides weren't offered to you. Please also know, we cannot and do not filter any reviews that are left on any of our sites! Please contact us at basilcares@basilford.com so we can better understand what occurred. Thank you!

March 08, 2018

Great customer service very friendly people. I would recommend Basil Ford to everyone. They also have a really nice waiting room with coffee popcorn and More

by Ford150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew kern
Mar 09, 2018 -

Basil Ford responded

Thanks to you! Happy driving!

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