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Basil Fredonia Chevrolet Buick
Fredonia, NY
45 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 45 reviews
Helpful May 10, 2022
Do not believe GM parts were used on my vehicle. The invoice for service I received clearly does not show GM part numbers. The dealership cut me a check for the rebate. Was advised by the dealership The invoice for service I received clearly does not show GM part numbers. The dealership cut me a check for the rebate. Was advised by the dealership if I were to send the invoice in with the rebate, it would have been kicked back to me. As of the writing of this review, I now have a squeaky noise coming from my driver side wheel. Called dealership to get it in and was advised not scheduled until next week; can drop it off tonight and they will try to get it in tomorrow. I am extremely upset. I am a single parent who drives 35 minutes to my place of employment. I have put my trust into this dealership and I feel I have deceived by this dealership. I further believe I paid GM prices for second market parts. More
by Sunflowertammi
Employees Worked With
Not sure
January 05, 2022
Todd was a great salesman to work with. Very kind, thoughtful and not pushy. Will definitely shop here again for my next x31 thoughtful and not pushy. Will definitely shop here again for my next x31 More
by brettkyser
Employees Worked With
Todd Devorchik, Jess Basil, Cassie Soucia
August 31, 2021
I purchased my 2018 equinox from Brad St Clair , it was a great experience I couldn't have asked for a more easier transaction, everyone at basil treated me with respect, the car is purchased is fantastic, h great experience I couldn't have asked for a more easier transaction, everyone at basil treated me with respect, the car is purchased is fantastic, haven't had any issues as of yet , everyone there went out of their way to make my purchase as painless as possible More
by ricci14784
Employees Worked With
Brad St Clair , Jess Basil, Cassie Soucia
May 04, 2021
Best car buying experience ever! My first experience at Basil was fantastic. George and Brett took great care of us. Friendly and attentive and courteous. Then to finish up Deb helped me understand the se Basil was fantastic. George and Brett took great care of us. Friendly and attentive and courteous. Then to finish up Deb helped me understand the service warranty packages and so we got one that we felt best for us. Now my husband is thinking about trading his car in for a newer model and when he does we will definitely return for George and Brett’s expert help. More
by Sickles1006
Employees Worked With
George Westbrook and Brett K. And Deb and Jake.
January 27, 2021
Customer Service was excellent. Unexpected problem and they seized me in. Bill Marts the rep was courteous and did all he could to help me they seized me in. Bill Marts the rep was courteous and did all he could to help me More
by Rpofi
Employees Worked With
Jess Basil, Cassie Soucia
January 26, 2021
Excellent service. Greeted politely & quickly and my salesman was prompt & extremely courteous. Robert Basil is my go to dealer for the reasons listed in my review salesman was prompt & extremely courteous. Robert Basil is my go to dealer for the reasons listed in my review More
by Pinigeo
Employees Worked With
Steve Piniewski
December 29, 2020
Excellent dealership! Service department explained the repair and made sure that I understood everything. They made me feel very confident and comfortable that the car is fixed ! repair and made sure that I understood everything. They made me feel very confident and comfortable that the car is fixed ! More
by Lou
Employees Worked With
Steve Heary
June 17, 2020
I took the car in Monday morning and they carefully listened to my problems and had the car finished on Tuesday. Excellent service and all done to perfection. listened to my problems and had the car finished on Tuesday. Excellent service and all done to perfection. More
by Lou
Employees Worked With
Jeff and the service dept.
May 21, 2020
Jeff was great. Very good service.Big difference from Jeff was great. Very good service. Big difference from Florida dealership! All the dealer people were pleasent and very professional. I would con Jeff was great. Very good service. Big difference from Florida dealership! All the dealer people were pleasent and very professional. I would consider Basil for my next purchase. More
by Tmartin4581
Employees Worked With
Jess Basil
