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Basil Fredonia Chevrolet Buick

Fredonia, NY

4.5
52 Reviews

212 E Main St

Fredonia, NY

14063

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Showing 52 reviews

August 31, 2021

I purchased my 2018 equinox from Brad St Clair , it was a great experience I couldn't have asked for a more easier transaction, everyone at basil treated me with respect, the car is purchased is fantastic, h More

by ricci14784
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad St Clair , Jess Basil, Cassie Soucia
May 05, 2021

Best car buying experience ever! My first experience at Basil was fantastic. George and Brett took great care of us. Friendly and attentive and courteous. Then to finish up Deb helped me understand the se More

by Sickles1006
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Westbrook and Brett K. And Deb and Jake.
January 28, 2021

Customer Service was excellent. Unexpected problem and they seized me in. Bill Marts the rep was courteous and did all he could to help me More

by Rpofi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia
January 26, 2021

Excellent service. Greeted politely & quickly and my salesman was prompt & extremely courteous. Robert Basil is my go to dealer for the reasons listed in my review More

by Pinigeo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Piniewski
December 29, 2020

Excellent dealership! Service department explained the repair and made sure that I understood everything. They made me feel very confident and comfortable that the car is fixed ! More

by Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Heary
June 17, 2020

I took the car in Monday morning and they carefully listened to my problems and had the car finished on Tuesday. Excellent service and all done to perfection. More

by Lou
Recommend Dealer
Yes
Employees Worked With
Jeff and the service dept.
May 21, 2020

Jeff was great. Very good service.Big difference from Jeff was great. Very good service. Big difference from Florida dealership! All the dealer people were pleasent and very professional. I would con More

by Tmartin4581
Recommend Dealer
Yes
Employees Worked With
Jess Basil
Jun 08, 2020 -

Basil Fredonia Chevrolet Buick responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience. We hope to be of service to you again in the future.

December 30, 2019

I'm very satisfied with Christian Pelenda,he help me a lot,he s very nice to people. I will tell everyone about my good experience thank you More

by Mtgryczman
Recommend Dealer
Yes
Employees Worked With
Christian Pelenda
December 19, 2019

Was able to get same day service, I needed an oil change and they got me in the same day. Took me right on time and I was out the door quickly More

by Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Chevier, Jess Basil
Dec 23, 2019 -

Basil Fredonia Chevrolet Buick responded

We are happy to hear that you had such a great experience with our service team, our goal is to make the servicing of your vehicle as simple as possible! We look forward to seeing you next time.

November 29, 2019

Dishonest advertising. Dealer would not honor advertisement on its own website. People did not prioritize or take serious any thing I asked for or wanted. Financial department made considerable More

by jonbliga23
Recommend Dealer
No
Employees Worked With
Jess Basil, Cassie Soucia
Dec 23, 2019 -

Basil Fredonia Chevrolet Buick responded

Thank you for taking the time to leave your feedback, we are always looking to improve our process and take experiences like this into consideration.

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