Basil Toyota

Very satisfied with my service today, The Service department was very friendly and helpful. I had an oil change and NYS Inspection done , I was in and out in 45 minutes, that’s great. Thanks,Vic . department was very friendly and helpful. I had an oil change and NYS Inspection done , I was in and out in 45 minutes, that’s great. Thanks,Vic . More

I recently had service at the Basil Dealership in Lockport. Everything went smooth. Timely and professional. Very pleased with the service department! Lockport. Everything went smooth. Timely and professional. Very pleased with the service department! More

Basil handled a recall for me today and investigated another problem as well at my request. The problem was immediately addressed and the recall service was completed. The car was checked over and repai another problem as well at my request. The problem was immediately addressed and the recall service was completed. The car was checked over and repair suggestions were made. John the Technician sent me a great video of my car being worked on and Jamie, the Assistant Service Advisor was quite helpful and highly professional as always. Thanks Basil! More

Courteous and prompt service; accommodated on very short notice when others were unavailable. Would go back! notice when others were unavailable. Would go back! More

The staff was very courteous, efficient and very knowledgeable about vehicle selection. I was able to purchase a vehicle that is just right for me. knowledgeable about vehicle selection. I was able to purchase a vehicle that is just right for me. More

Great customer service & no pressure. Everyone worked hard & explained everything for the purchase of my vehicle. I would strongly recommend purchasing a vehicle there. Everyone worked hard & explained everything for the purchase of my vehicle. I would strongly recommend purchasing a vehicle there. More

Jamie was great and very helpful with relaying information regarding the repairs on my Highlander. I also appreciate the live video of the mechanics explaining the work they are doing and why. I’l information regarding the repairs on my Highlander. I also appreciate the live video of the mechanics explaining the work they are doing and why. I’ll always go back to Basil Toyota Lockport. More

Basil Toyota continues to amaze me. Jamie Branch and the service team are outstanding. They are kind, courteous, efficient and go above /beyond. I had an issue with my power window Tues Jamie Branch and the service team are outstanding. They are kind, courteous, efficient and go above /beyond. I had an issue with my power window Tuesday evening, made an appointment for Wednesday morning 7:00 a.m.. The team took my vehicle in diagnosed. The problem also found another problem + head me back up and running by 4:00 p.m. that day. Couldn't ask for better service. More

Scheduled an appointment to test drive a 2023 Dodge Challenger sublime green the car was ready and warmed up dealership is very clean. Staff is very helpful and friendly. My sale rep Ema poodry was exc Challenger sublime green the car was ready and warmed up dealership is very clean. Staff is very helpful and friendly. My sale rep Ema poodry was excellent she helped me negotiate price and get the paperwork and loan approval quickly as well as getting the car detailed to have me on my my if your look for a new or used car basil Toyota is where you want to go trust me you'll love this dealership and ask for Ema she will get you in the right vehicle and keep it in your price range thumbs up Ema poodry awesome job I'm very happy with my car purchase. More

Friendly, quick, efficient and knowledgeable. Easy to get your car in for service. Extremely happy with Badil Easy to get your car in for service. Extremely happy with Badil More