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Basil Toyota

Lockport, NY

4.7
543 Reviews

6179 Transit Road

Lockport, NY

14094

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Showing 543 reviews

September 17, 2022

Friendly dealership, sales people go out of their way to help you. Transactions were kept simple and fast. Would probably purchase again from this dealership. More

by Lori
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Otwell, Patrick
September 14, 2022

No issues these folks are great and I look forward to working with them in the future More

by ralsace
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick and Blake
September 13, 2022

The dealership are very reliable nice and clean polite and also they ask if you need any service anything good with the car so they professional and I like to be there customer. More

by abbottpark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassie Soucia, Jen Wisniewski
September 06, 2022

Last week I got a Toyota Corolla from them. I went in for a LEASE, but they put the car in as a BANK LOAN without my permission. They switched the paperwork for LOAN paperwork while continuing More

by johnnymacabre0
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager Mick was directly involved with this instance of fraud. , Jess Basil, Jen Wisniewski
September 01, 2022

Fast, friendly, courteous and completely professional. Had my 10 thousand miles "cost included" service on my 21 Tundra 4x4 pick up. My particular service advisor was nothing short of excellent. I am new More

by wjk7405
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James, Mcquade
August 30, 2022

Provided the best customers services. Clearly and simply answered all questions that I have for my purchasing of a new car More

by Basil Toyota Lockport
Recommend Dealer
Yes
Employees Worked With
Mike Otwell
August 29, 2022

I have been a customer of this dealership for 2 years and have no complaints. The service department has been great with minor repairs and other routine service More

by Grandma5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
August 27, 2022

Professional staff that does a good job communicating any issues that may come up during service. Waiting lounge is comfortable with many amenities. More

by Y B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Vetter
August 24, 2022

Im so thankful for the service team @ Basil Toyota. Always pleasant timely upfront about any thing I question or need to address. They are top notch! More

by mdainslie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service.
August 13, 2022

Dealerships service department is top notch. ...always attentive & direct. I recommend Basil Toyota to my friends & family! More

by CTRIPPE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
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