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Basil Toyota

Lockport, NY

Overview
Reviews
Vehicles
4.4
526 Reviews
Call Dealership (716) 625-8444

6179 Transit Road

Lockport, NY

14094

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Showing 526 reviews

March 22, 2022

Nice dealership. Been there for many years. Always turn my leases in and deal with Mike Basil More

by Paul Chiodo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember, Cassie Soucia
Report | Print
March 15, 2022

The service was great. My car was taken right in as soon as I arrived and I was out in less than an hour. The individual I dealt with was very courteous and a pleasure to d More

by thomastcm4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department employee-I dd't get his name.
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May 11, 2022 -

Basil Toyota responded

Thank you for taking the time to leave a review for our team. We're happy we could meet your expectations! If you have any further questions, please give us a call--we're always happy to help!

March 15, 2022

Always a great experience with Mike Basil Toyota. I honestly wouldn’t go anywhere else. More

by Mike Kugel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Basil
Report | Print
May 11, 2022 -

Basil Toyota responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you!

March 04, 2022

Very professional employees listened to my concerns and performed work in a timely manner ! Also gave me a voucher for car wash👍 More

by Damiangriffis99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia, Jen Wisniewski
Report | Print
March 03, 2022

They are polite and very helpful I Enjoy taking my car there Thank you For being so helpful More

by shirleytg58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Basil
Report | Print
March 01, 2022

Always on time always friendly always honest thank you for everything and keeping my vehicle safe More

by dbert1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
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February 18, 2022

Ken did a great job and got me a free at deal. Totally trust this place More

by Goterigo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken in sales and Jim in finance
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February 15, 2022

Basil Toyota provide fast, courteous, and professional service. I am very satisfied with their service. More

by Dfgonyeau
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Basil, Cassie Soucia, Jen Wisniewski
Report | Print
February 11, 2022

Very friendly and takes the time to explain what is needed dont feel like they are trying to over sell More

by Waugamanjan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Basil
Report | Print
Feb 15, 2022 -

Basil Toyota responded

We're glad you had such a wonderful experience with us! We sincerely thank you for the positive review, and look forward to seeing you again soon.

February 09, 2022

Prompt and very courteous service! I had a question that one of the sales reps answered and took his time to show what to do. Couldn’t ask for better service. Jim Mcquade was very helpful. More

by Henry Aldrich
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Mcquade
Report | Print
Feb 15, 2022 -

Basil Toyota responded

We're happy you found our staff to be so supportive during your experience. If you ever need anything else from us, please feel free to give us a call or stop by, have an awesome day!

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