
Basil Toyota
Lockport, NY
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Awesome customer service!! Mike and Jennifer made my purchasing of my vehicle worry free. I would definitely return to Basil Toyota for any future purchases. purchasing of my vehicle worry free. I would definitely return to Basil Toyota for any future purchases. More
Basil did a great job. It was Toyota care oil change and tire rotation. In and out in 40 minutes. They knew I was in a hurry and they made it happen. tire rotation. In and out in 40 minutes. They knew I was in a hurry and they made it happen. More
Salesman was very helpful, accommodating and knowledgeable. Arranged two cars to test drive while easily handling two customers. Purchase was quick and well organized. This was highly apprecia knowledgeable. Arranged two cars to test drive while easily handling two customers. Purchase was quick and well organized. This was highly appreciated . More
Everything went well. We didn’t get a call that it was done but we stopped in to see and it was. All in all it was very easy, had a loaner too so we could go shopping while they worked on the car. done but we stopped in to see and it was. All in all it was very easy, had a loaner too so we could go shopping while they worked on the car. More
Very friendly workers. I was very pleased with Ken who was my sales rep. Ken said he was new, I felt he was very informative and helpful. I would recommend friends and family to visit the Basil Toyota dea was my sales rep. Ken said he was new, I felt he was very informative and helpful. I would recommend friends and family to visit the Basil Toyota dealership when looking for a new or used vehicle! More
They completed the replacement of my low pressure fuel pump on my 2019 Tacoma under the specified time Toyota had printed on my recall notice. I was in and out in one hour and 30 minutes. Great job! pump on my 2019 Tacoma under the specified time Toyota had printed on my recall notice. I was in and out in one hour and 30 minutes. Great job! More
We weren't sure whether we were going to buy or lease a vehicle, but within minutes of meeting salesperson Cole Murrell, we knew we were in good hands. He matched us with a gently used 2018 Rav 4 with only vehicle, but within minutes of meeting salesperson Cole Murrell, we knew we were in good hands. He matched us with a gently used 2018 Rav 4 with only 15,000 miles on it, at a great price. The transaction went smoothly and seamlessly, and within hours we left the dealership with our new (to us!) beautiful vehicle. We couldn't be happier with the salesperson, the service team who prepped our vehicle, and the finance team! It was a completely wonderful experience! We have been solely Toyota purchasers since 2006, and this is our new dealership of choice that we will certainly recommend to others. More
I arrived early for my appointment, and my vehicle was immediately taken in for servicing. The service staff was friendly, informative, and engaging. Overall, the experience was very professional and en immediately taken in for servicing. The service staff was friendly, informative, and engaging. Overall, the experience was very professional and enjoyable!! Kudos to the service staff!!☺ More