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Basil Toyota
Lockport, NY
528 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 528 reviews
August 18, 2020
Always a good experience at Basil Toyota. We have purchased vehicles there and use the service department. Everyone is very professional and helpful. We highly recommend them. purchased vehicles there and use the service department. Everyone is very professional and helpful. We highly recommend them. More
by Barbie
Employees Worked With
Kevin Burckhard
August 11, 2020
My experience at Basil Toyota was very positive. The salesman,Stan, was very friendly, knowledgeable, and helpful. Also had a good experience with Brandon the financial guy. Would recommend this dealers salesman,Stan, was very friendly, knowledgeable, and helpful. Also had a good experience with Brandon the financial guy. Would recommend this dealership. More
by Bob Green
Employees Worked With
Josh, Jess Basil, Cassie Soucia
July 11, 2020
Patrick was excellent, no pushy salesman. Answered all our questions about the vehicle. The deal was great better than other dealers we shopped at. Would recommend! our questions about the vehicle. The deal was great better than other dealers we shopped at. Would recommend! More
by Jane Jane
Employees Worked With
Patrick Noonan, Jess Basil, Cassie Soucia
July 11, 2020
They were extremely patient and bent over backwards to help me get the car I wanted! Scott was great and finance manager mike was amazing! help me get the car I wanted! Scott was great and finance manager mike was amazing! More
by lisakozak8
Employees Worked With
Scott Roeser sales and Mike Marini finance manager , Jess Basil, Cassie Soucia
July 08, 2020
I 1st went to Basil Toyota in February to purchase a used Tundra. I was very pleased with the entire staff. This is why I drove over an hour again to find a replacement vehicle for my wife. We found a RAV4 i Tundra. I was very pleased with the entire staff. This is why I drove over an hour again to find a replacement vehicle for my wife. We found a RAV4 in transit to another dealer. We really liked this Rav, there was a snag with the title but in the end, we bought it and my wife is happy. We did find some debris/trash under the seats left from prepping. I still very much recommend Basil Toyota and will try to do business with them again! Ray Stevens More
by Ray
Employees Worked With
Bill Greiner-Petty. Sales
June 27, 2020
Steve, took our info in our issue and had checked all that your mechs believe was the issue and Steve explained all that was done perfectly that your mechs believe was the issue and Steve explained all that was done perfectly More
by D.ditondo
Employees Worked With
Steve in the service dept 5 stars
June 23, 2020
Overall, everyone at the dealership was friendly and knowledgeable. Beautiful clean facility! Mike Otwell was great to work with and offered excellent customer service. I was thrilled to get 0% financi knowledgeable. Beautiful clean facility! Mike Otwell was great to work with and offered excellent customer service. I was thrilled to get 0% financing and also Mike had his manager certify my vehicle to provide an awesome warranty!!! Thank you! More
by Sharon C
Employees Worked With
Stephanie Strong, Ray in Finance
June 16, 2020
My experience with Basil Toyota so far has been with Service; they were prompt, courteous, provided a loaner for just a few hours work, and matched a competitor's pricing. I highly recommend their Servi Service; they were prompt, courteous, provided a loaner for just a few hours work, and matched a competitor's pricing. I highly recommend their Service department! More
by Kathy
Employees Worked With
Kevin Burckhard
