Basil Toyota

Always great service at Basil Toyota! Everyone I have dealt with at Basil has always been friendly and courteous. They take the time for you...Your questions and concerns will always be an Everyone I have dealt with at Basil has always been friendly and courteous. They take the time for you...Your questions and concerns will always be answered. More

Tire exchange and 25000 service I recently had my winter tires rotated to the summer tires on 4/18 and then on 5/9, I had a 25000 mile service. Both of these appointments were made I recently had my winter tires rotated to the summer tires on 4/18 and then on 5/9, I had a 25000 mile service. Both of these appointments were made IAW my needs, and the time from when I brought the vehicle in until it was completed was very short on both occasions. The waiting area is very comfortable with coffee available. The cleanliness of the service bays is very good as well as all of the other areas. The service representatives are all pleasant and courteous. I'm very glad that I bought this car at Basil Toyota. More

Great service everyone is very friendly and professional. I was in and out and everything went great I will only go there. Mike Basil is great service everyone is very friendly and professional. I was in and out and everything went great I will only go there. Mike Basil is great More

Great dealership This dealership is hassle free from the purchase to the service. Very efficient process to bring car in for service. Appointment was smooth, on time a This dealership is hassle free from the purchase to the service. Very efficient process to bring car in for service. Appointment was smooth, on time and a very nice waiting room. Cleanest restrooms for public use that I have ever seen. Mike basil on site this day. Greeted all people in waiting room, and very nice to staff. I would recommend anyone to purchase their vehicles here. More

Keep my car going Bought my Rav4 at the dealership so I take it there for service. They are always on time with the car. I sit in the very nice waiting room for the sho Bought my Rav4 at the dealership so I take it there for service. They are always on time with the car. I sit in the very nice waiting room for the shortest amount of time compared to any other dealership I have experienced in the past. They do their job and never try to up-sell any service. Easy to book an appointment on line and they keep me informed with text messages on my cell phone. Waiting room coffee is a bit stale, but what the heck. More

professional Purchased multiple vehicles from Basil, never disappointed. Vehicles are as advertised, the dealership works through the few problems that may arise a Purchased multiple vehicles from Basil, never disappointed. Vehicles are as advertised, the dealership works through the few problems that may arise and always in a professional and personable manner.I would absolutely recommend them for consideration for your next automotive purchase. More

Service The service Dept and salesman will work with you to do the best they can to satisfy your needs. The service dept knew how long the job would take and The service Dept and salesman will work with you to do the best they can to satisfy your needs. The service dept knew how long the job would take and gave me loaner. More

Recall I was contacted by Toyota about the airbag recall. I called Basil Toyota for an appointment. They were able to see me quickly. I was told that the wo I was contacted by Toyota about the airbag recall. I called Basil Toyota for an appointment. They were able to see me quickly. I was told that the work would take about two hours and I received a call that the car was ready exactly two hours later. Dropping off and picking up the car was a smooth, expeditious process. I like quick, easy, and pleasant and it was! More

Basil Service Department The Service Department is excellent. I can always get my RAV4 in quickly and they take great care of my vehicle without ever trying to pressure me in The Service Department is excellent. I can always get my RAV4 in quickly and they take great care of my vehicle without ever trying to pressure me into expensive, unneeded repairs, which is every woman's worry. They price matched my new tires so I have them rotated (free) with my oil changes, saving me a lot of time. They listened to their customers and, rather than a gimicky "Buy Two Get One Free" oil change, they simply reduced the price. I don't live close, but the drive is worth the good service. More

Great Dealership I have been dealing with Mike and his crew for many years. I am planning on my 7th purchase in the upcoming year. I live in the Southtowns, so it is I have been dealing with Mike and his crew for many years. I am planning on my 7th purchase in the upcoming year. I live in the Southtowns, so it is a bit farther for me, but the upfront purchase, and the quick and easy service more then pays for the added distance. It isn't very often when and where you can talk to the actual owner of a business anymore, to me that is a big plus. John Tag, Diversified Dairy More