Basil Toyota

great dealership all of our experiences with Basil Toyota have been great. From the purchase of our Camry to the servicing of our vehicle. The staff at Basil are v all of our experiences with Basil Toyota have been great. From the purchase of our Camry to the servicing of our vehicle. The staff at Basil are very professional and courteous. More

Great overall service The service crew led by Steve went overboard to complete my problems in a very timely fashion.They supprised with with all the repairs Ty Renouf The service crew led by Steve went overboard to complete my problems in a very timely fashion.They supprised with with all the repairs Ty Renouf More

Prompt, on-time, good communication, and pleasant Bought a car in 2016, and take it there for all routine maintenance. Make the appointment on-line, and they are prepared, take it on time, know what Bought a car in 2016, and take it there for all routine maintenance. Make the appointment on-line, and they are prepared, take it on time, know what is to be done, and I never wait more than an hour. Waiting area is clean and comfy with fruit snacks, coffee, and water. Wish the water was cold and the coffee fresh and hot. Neither is true. Rockers in an outside waiting area when weather permits. Purchase was simple, and straightforward. Was able to take the vehicle overnight to try, and bought the same model but not that car. Recommend this as the best buying experience I have ever had and have switched brands, dealers, etc each time of the 6 new cars I have bought. More

Pleased. While purchasing my 2015 Camry at Basil Toyota Lockport my experience was pleasant and my sales representative Mike Gallivan was both helpful and curt While purchasing my 2015 Camry at Basil Toyota Lockport my experience was pleasant and my sales representative Mike Gallivan was both helpful and curtious. The price was fair and I'm happy with my purchase. Thank you Basil. More

Basil Toyota is amazing! We are treated like we are the number one priority when we enter Basil Toyota. From Sales to Service, we have only experienced top notch service. Our We are treated like we are the number one priority when we enter Basil Toyota. From Sales to Service, we have only experienced top notch service. Our service will only take place here, which is worth the 1 1/2 drive to get there! More

Great Service Department I am always impressed by the excellent customer service and the quality of that service. The Dealership is very nice. A comfortable waiting area and I am always impressed by the excellent customer service and the quality of that service. The Dealership is very nice. A comfortable waiting area and amenities add to the positive experience. More

Basil Toyota Service As always the service department at Basil Toyota was excellent. I was in for routine service(oil change, tire rotation and wiper replacement). Every As always the service department at Basil Toyota was excellent. I was in for routine service(oil change, tire rotation and wiper replacement). Everyone i dealt with was friendly and informative. Highly recommend Basil Toyota. More

2018 4runner Mickey and the sales manager Mike were awesome. Mick's customer service was some of the best ive experienced he found me the perfect car based on my n Mickey and the sales manager Mike were awesome. Mick's customer service was some of the best ive experienced he found me the perfect car based on my needs and the worked with me on my budget and got me an awesome deal. Id highly recommend coming to Basil for your next vehicle! More

Excellent ca buying experience! I was extremely happy in the way I was treated when buying my 2018 Toyota Camry. I feel I was five a fair price for a wonderful car! I was extremely happy in the way I was treated when buying my 2018 Toyota Camry. I feel I was five a fair price for a wonderful car! More

incompetent I tried to order accessories for my Tacoma. Parts received but lost. Incorrect parts received. Gave hard time when asking for refund. Spent 4 1/2 hou I tried to order accessories for my Tacoma. Parts received but lost. Incorrect parts received. Gave hard time when asking for refund. Spent 4 1/2 hours in waiting room to find out parts were incorrect. Extremely disappointed. More