Basil Toyota

Quality product and efficient, caring service I have been doing business with Basil Toyota for about 20 years. Everyone there is part of a team that delivers a quality product and efficient, carin I have been doing business with Basil Toyota for about 20 years. Everyone there is part of a team that delivers a quality product and efficient, caring service. I wouldn't buy any other type of car or deal with any other dealership. More

Tracy Schultz - Getzville,NY I made an appointment at 10:30 to have my 2016 4-Runner that I bought last year for its scheduled free 10,000 mile check-up and threw in a detail for I made an appointment at 10:30 to have my 2016 4-Runner that I bought last year for its scheduled free 10,000 mile check-up and threw in a detail for $99.99 at the time I made my appointment. They told me it would take about 3 hours, (1:30). When I came back in at 2:00 to see if my vehicle was ready, I waited another hour, (3:00). Normally this dealership is excellent, so I'm chalking it up to over booking. My car looked great, but it was tied up most of the day. The service person was nice, but gave me coupons that were going to expire 12/17 for $20 off of an oil change and free inspection for my wait. I won't be back until February. More

5k SERVICE Just took my 2017 Prius in for 5 K service, no appointment, less than 1 hour wait and I was back in the road. Great service as always. Terri F. Just took my 2017 Prius in for 5 K service, no appointment, less than 1 hour wait and I was back in the road. Great service as always. Terri F. More

warranty work Took awhile to get the back up camera to sync with the on board computer but always have had good experiences the Basil, from buying to service work. Took awhile to get the back up camera to sync with the on board computer but always have had good experiences the Basil, from buying to service work. Thanks! More

Completely satisfied with my service experience at basil Toy Came in for an oil change tire rotation, They noticed I had a nail sticking out of my rear tire, took care that about me saying a word... it is been a Came in for an oil change tire rotation, They noticed I had a nail sticking out of my rear tire, took care that about me saying a word... it is been a real pleasure dealing with Mike basil and his crew from the moment I bought my brand new Tacoma limited to when I pull in and meet the friendly staff and service. When I walk in I'm greeted by name offered a refreshment and I am in and out of there in a jiffy. More

Prompt, Got R Done! My husband made the appt for my leased Corolla. When he arrived there the car was serviced immediately. Oil change, tire rotation and out in 40 min My husband made the appt for my leased Corolla. When he arrived there the car was serviced immediately. Oil change, tire rotation and out in 40 minutes. One thing: they usually wash the vehicle but this time that was not done. I have been satisfied with Basil. Staff is courteous and attentive. More

Awesome dealership I was shopping around for a different vehicle. I loved my 2003 trailblazer ext but knew it was time to let it go. I needed to downsize and get better I was shopping around for a different vehicle. I loved my 2003 trailblazer ext but knew it was time to let it go. I needed to downsize and get better fuel mileage. I look over thousands of cars. Finally I settled on one, 2011 KIA optima EX. Beautiful car, well taken care of and within my price range. I came in, test drove and signed away. I had to bring it in for 2 things that where missed but service was great. My sales, finance and service were all 5 stars. Out of all the dealer's I've gone to.....basil Toyota was the best I've seen so far. Plus their building isn't bad looking either. Very comfortable to sit. More

First service Had my vehicle in for its first service. Setting appointment was easy. I was in and out in about 20 minutes. Courteous, friendly, and professional. Had my vehicle in for its first service. Setting appointment was easy. I was in and out in about 20 minutes. Courteous, friendly, and professional. More

Great shop Fast,friendly, efficient and the setting while waiting is really comfortable. The costs are always lower than I expect. I love looking at the new ca Fast,friendly, efficient and the setting while waiting is really comfortable. The costs are always lower than I expect. I love looking at the new cars while I wait More

Positive Customer Service I really enjoy taking my vehicle to Basil Toyota for service. Everything is done quickly and done right the first time. I feel I can really trust the I really enjoy taking my vehicle to Basil Toyota for service. Everything is done quickly and done right the first time. I feel I can really trust the people I'm dealing with. I have no problem recommending them to others. More