
Basil Toyota
Lockport, NY
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Excellent service I was at Basil on Tuesday for service. Everyone that I interacted there was nice friendly and so helpful.I would recommend any family member or frien I was at Basil on Tuesday for service. Everyone that I interacted there was nice friendly and so helpful.I would recommend any family member or friend go to Basil Toyota More
Great service. Quick and efficient. Very professional and friendly. All of the staff are lovely and very helpful with recommendations. Definitely don’t go service. Quick and efficient. Very professional and friendly. All of the staff are lovely and very helpful with recommendations. Definitely don’t go anywhere else besides here. More
Excellent service once again Fast, friendly service and very accommodating to our needs. Thank you Basil once again! I would very highly recommend your service department and deal Fast, friendly service and very accommodating to our needs. Thank you Basil once again! I would very highly recommend your service department and dealership to all More
Excellent all the way around I am a first time customer. They were incredibly helpful and friendly. The showroom was immaculate. The atmosphere was very inviting and i would recom I am a first time customer. They were incredibly helpful and friendly. The showroom was immaculate. The atmosphere was very inviting and i would recommend them to anyone looking for a new or preowned vehicle. Their staff was top of the line, helping me every step of the way. More
Prompt & Professional Service! Basil was great about getting me in for a service that was needed immediately rather than for my scheduled visit three days later. Not only did they t Basil was great about getting me in for a service that was needed immediately rather than for my scheduled visit three days later. Not only did they take care of my emergency promptly, (despite an obviously busy service area) but they took care of the three routine, non emergency items so I wouldn't have to return again for my original scheduled appointment. James was great about looking into a concern that I had and reporting back to me. He even volunteered to go above and beyond with an application regarding a worn out part. Their service is always professional ! More
positive feedback Basil has never let me down. From purchasing autos to repair work. They are always on top of their game. I highly recommend them. Al Ryer Basil has never let me down. From purchasing autos to repair work. They are always on top of their game. I highly recommend them. Al Ryer More
Made the impossible possible I was in what I thought would be a terrible equity situation, needing to trade in a 3 month old 2017 4Runner for a Tundra for the increased towing. I I was in what I thought would be a terrible equity situation, needing to trade in a 3 month old 2017 4Runner for a Tundra for the increased towing. I expected to either be unable to do so or to take a bath on the devaluation. Basil was able to get me into a brand new 2017 Tundra Crewmax TRD Off-road for no loss. My payment went up $30/month for the same term and an even lower interest rate with only title/registration fees in addition to the trade. The other two dealers I spoke with had payment models at $200/month increases. The dealership bent over backward to help me get into a vehicle that fit my needs. I have already recommended them to several others locally and would buy again from them in a heartbeat. Well done Basil! More
Very Good Everyone there is very Helpful and Kind and understanding about what is going on with you car. Don't mind bring my car to get fix always a good exp Everyone there is very Helpful and Kind and understanding about what is going on with you car. Don't mind bring my car to get fix always a good experience More
great dealership I bought a new car here last month. I dealt with 3 salesmen and they were all great and I was very happy with my new car buying experience. Thanks Bai I bought a new car here last month. I dealt with 3 salesmen and they were all great and I was very happy with my new car buying experience. Thanks Baisl More
helpful and dedicated stall especially service dept. was very pleased with service staff. jim was especially helpful. they omitted oil change and took the car for an oil change in 15 minutes was very pleased with service staff. jim was especially helpful. they omitted oil change and took the car for an oil change in 15 minutes More