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Basil Toyota

Lockport, NY

4.4
526 Reviews

6179 Transit Road

Lockport, NY

14094

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Showing 526 reviews

October 12, 2017

Excellent service I was at Basil on Tuesday for service. Everyone that I interacted there was nice friendly and so helpful.I would recommend any family member or frien More

by beakrs21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Basil
Oct 13, 2017 -

Basil Toyota responded

We appreciate it! Happy driving!

October 03, 2017

Great service. Quick and efficient. Very professional and friendly. All of the staff are lovely and very helpful with recommendations. Definitely don’t go More

by Ravlover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Basil
Oct 06, 2017 -

Basil Toyota responded

Thanks to you! Welcome to the family!

September 18, 2017

Excellent service once again Fast, friendly service and very accommodating to our needs. Thank you Basil once again! I would very highly recommend your service department and deal More

by Frances
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wally Cook
Sep 22, 2017 -

Basil Toyota responded

Thanks Frances! We appreciate it!

September 15, 2017

Excellent all the way around I am a first time customer. They were incredibly helpful and friendly. The showroom was immaculate. The atmosphere was very inviting and i would recom More

by Zelaski123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephanie jesonowski
Sep 22, 2017 -

Basil Toyota responded

Thanks to you !! Welcome to the family!

September 14, 2017

Prompt & Professional Service! Basil was great about getting me in for a service that was needed immediately rather than for my scheduled visit three days later. Not only did they t More

by pmunni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James McQuade
Sep 22, 2017 -

Basil Toyota responded

Thanks, we appreciate your review & your business! Happy driving!

September 14, 2017

positive feedback Basil has never let me down. From purchasing autos to repair work. They are always on top of their game. I highly recommend them. Al Ryer More

by alryer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service, Wally Cook, Shannon Wilsman
Sep 22, 2017 -

Basil Toyota responded

Hey thanks Al! We appreciate it!

September 09, 2017

Made the impossible possible I was in what I thought would be a terrible equity situation, needing to trade in a 3 month old 2017 4Runner for a Tundra for the increased towing. I More

by beerman310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mariney
Sep 22, 2017 -

Basil Toyota responded

Thanks for your kind review! We are here to help! Happy driving & we hope you love your new car!

September 04, 2017

Very Good Everyone there is very Helpful and Kind and understanding about what is going on with you car. Don't mind bring my car to get fix always a good exp More

by Rose54552007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Basil
Sep 22, 2017 -

Basil Toyota responded

Thanks, Rose! We appreciate your business, welcome to the family

September 03, 2017

great dealership I bought a new car here last month. I dealt with 3 salesmen and they were all great and I was very happy with my new car buying experience. Thanks Bai More

by teddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim, Brad, and one other
Sep 22, 2017 -

Basil Toyota responded

Thanks to you! Welcome to the family!

September 01, 2017

helpful and dedicated stall especially service dept. was very pleased with service staff. jim was especially helpful. they omitted oil change and took the car for an oil change in 15 minutes More

by rkapper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jim, Jess Basil
Sep 22, 2017 -

Basil Toyota responded

Thank you!

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