Basil Toyota

If I were able to give a higher rate to these young men I would. This was my first experience going to a dealer by myself to buy my first car. These young men were able to advise me and explain to me the dif would. This was my first experience going to a dealer by myself to buy my first car. These young men were able to advise me and explain to me the different features of each car to help me to make a decision. They were able to offer me a GREAT price that I was able to afford to pay monthly once I decided what I wanted. Their kindness, honesty, friendly appearance, and the time expend with me made a lot to me. I never felt that I was push the made a fact decision. Even when I told them that I knew that I would do the deal, but that I wanted to take all that information home and process it when I was more relaxed, they were ok with it. I called them the next day and I made the deal. I was over-exited when I got out the first day from Basil's Dealer. These two young men have a special gift from God on how to make people to feel very comfortable. We need more people like these two guys. People that understand that there is a little more than just to sell a car. Honesty, I have a Wonderful experience and I enjoying my New RAV4. I'm very Grateful that I met these two young men, Wonderful Sales Consultant. More

I bought a Toyota Camry 2012 last week. After I bought the car, I realized that it came with only one key with no spare keys. When I contacted Basil staff they told me that the car was supplied with only the car, I realized that it came with only one key with no spare keys. When I contacted Basil staff they told me that the car was supplied with only one key since it was bought at an auction! I was upset about this. However I contacted Mr Shannon, General manager with Basil. He was extremely cooperative and promised to give me a spare key. I am very pleased with the Basil staff. Great going guys!! vivin More

We leased a Prius (our first new car and first lease) from here a few months ago and just went in for our first scheduled maintenance. All I have to say is WOW! This is quite a distance from home, but wo from here a few months ago and just went in for our first scheduled maintenance. All I have to say is WOW! This is quite a distance from home, but worth the trip. Sales... Awesome. Jordan was extremely knowledgeable, friendly and helped us decide between new, used and lease. Although he spent the time with us to get us where we wanted to be, we never felt pressured. I was just looking last week at West Herr for a used truck and I walked out because they were too pressuring. Place... Like home. Very relaxing atmosphere. Clean, well organized and comfortable. While waiting for our car during scheduled maintenance we sat in a homey waiting room. The staff offered us hot beverages including our salesman Jordan who remembered us and spent a few minutes with us making sure we were in a good place with our vehicle. The waiting room had a fireplace, TV, free wi-fi, magazines, computer use and comfy seating. Awesome! Service... We stopped unscheduled on a Saturday afternoon and expected a long wait. Nope! We drove into the reception, out of the weather and waited a short while for the maintenance to be done. The staff was very polite and answered any questions we had. Overall this was an awesome experience! I recommend everyone checking out this dealership when looking for a vehicle. Ask for Jordan as he is an awesome salesman. More

I have been to the service department several times for routine scheduled maintenance, and warranty / recall visits. The service managers are friendly and knowledgable, the technicians have been well trai routine scheduled maintenance, and warranty / recall visits. The service managers are friendly and knowledgable, the technicians have been well trained, and the quality of work has been excellent. They are willing to explain the details of any part of the repair, and do not try to sell you anything extra. The place is clean and easy to check in and out. More

I would highly recommend this dealership for the purchase of a Toyota. This is the second time I have leased a new Toyota through this dealership. The process for leasing my vehicle was made easy and the lev of a Toyota. This is the second time I have leased a new Toyota through this dealership. The process for leasing my vehicle was made easy and the level of service provided by all made it a very positive experience. The rebates that they offered were exceptional and the option for turning my previous lease in a few months early also provided for a smooth transition into a new vehicle. Over the three year period of my first lease, I found the service department to be very courteous, providing outstanding service. Overall, I have been very happy with the Toyotas I have owned and in my transactions with the people at Basil Toyota. More

My experience at Basil Toyota was excellent. I was happy with the vehicle price, trade in and financing. Our sales reps were friendly, attentive, and helped did everything possible to make sure were happy with the vehicle price, trade in and financing. Our sales reps were friendly, attentive, and helped did everything possible to make sure were happy with our new vehicle. I would recommend purchasing a vehicle from Basil Toyota because everyone we worked with was interested in helping us obtain a vehicle that we wanted at the right price. It is our 5th car from the Basil family! More

I had scheduled a regular service visit and forgot my appointment time. I called the service department and was able to bring my vehicle in within the hour and get the services I needed. They were very appointment time. I called the service department and was able to bring my vehicle in within the hour and get the services I needed. They were very friendly and did not try to lecture me about missing my scheduled time. I leased my vehicle back in May and have only had excellent interactions with this dealer, whether dealing with the sales staff, service or administrative staff. I would recommend this dealer to anyone interested in good value and exceptional service. Mike More