Basil Toyota

Excellent Service I had excellent service I just recent bought tires and got a great price with the buy 3 get 1 for $1 promotion. I will definitely be returning for ser I had excellent service I just recent bought tires and got a great price with the buy 3 get 1 for $1 promotion. I will definitely be returning for service. More

Service Excellence Made a last-minute appointment with Basil Toyota online, but was still able to find the time I wanted. I required the 25,000 mile checkup and service Made a last-minute appointment with Basil Toyota online, but was still able to find the time I wanted. I required the 25,000 mile checkup and service for my RAV-4. Showed up on time and was met immediately by a friendly and competent service technician. We quickly filled out the paperwork and I was on my way to the comfortable customer lounge area. They had coffee on to brew and a plate of fresh fruits for those who had not breakfasted. In less than an hour my car was done, and I was on my way home. On the whole an altogether pleasant experience. More

Great Service Experience My car was brought in at the appointed time . The servicing was timley. The experience was the best ever. Gave me plenty of time to head out for break My car was brought in at the appointed time . The servicing was timley. The experience was the best ever. Gave me plenty of time to head out for breakfast. More

Great service experience I have had my Prius C serviced, since I bought it, at Basil Toyota and have had nothing but a great experince. The waiting room has great furniture, I have had my Prius C serviced, since I bought it, at Basil Toyota and have had nothing but a great experince. The waiting room has great furniture, a large screen tv, and complimenary drinks. They even have a computer room with free wi-fi. The employees that are moving about performing their duties always nod and acknowledge my presence. They make you feel like they enjoy their work. Of course this room is next to the new car display, very smart on managements part, just in case you see one that you like. In my opinion, a first class dealership. More

very satisfied with the customer service experience at Basil I drive a 2006 Toyota Camry. I have had it serviced at Basil Toyota since I bought it there brand new. I completely trust the service guys to take goo I drive a 2006 Toyota Camry. I have had it serviced at Basil Toyota since I bought it there brand new. I completely trust the service guys to take good care of my car and good care of me. I've had very good luck with a car that is nearly 9 years old. I rely on Basil to let me know what needs to be serviced and when. I'm admittedly not a car person, so I trust them completely. I'm very satisfied with the customer service experience at Basil Toyota. More

Friendly Faces, Great Service, Clean Facility Basil Toyota has been a great dealership for me. In 2012, they went above and beyond to get me a great deal on financing so that I could get the vehic Basil Toyota has been a great dealership for me. In 2012, they went above and beyond to get me a great deal on financing so that I could get the vehicle that I needed within my budget. The service department continues to deliver with friendly, attentive staff that listen to my concerns. The building and property are clean and well lit, there is a changing table and a tot seat in the ladies room, and fresh fruit and beverages are available in the waiting room. They've even come out with coloring books and crayons when my daughter isn't content to sit and watch TV. I'll continue to come to Basil Toyota, and Basil VW is right next door! More

Great car buying and service experience I bought a Subaru Impreza from them in May 2014. I love my car and was able to negotiate a good price with no hassles. I returned a few months later I bought a Subaru Impreza from them in May 2014. I love my car and was able to negotiate a good price with no hassles. I returned a few months later for my first free complementary oil change and they were very quick and courteous. In addition to the oil change, they fixed a few little cosmetic things on my car without me asking. Fair prices on the cars and service along with courteous staff would keep me coming back. I now see why my family has been going back to the Basil family for years. Would recommend them to anyone. More

Great Customer Service I take my Highlander in for service every 5,000 miles and they are always courteous, friendly and timely. I recommend them to everyone I know. Don I take my Highlander in for service every 5,000 miles and they are always courteous, friendly and timely. I recommend them to everyone I know. Don Edman More

Easy & Fun Experience When it was time to replace my 1999 Corolla with 267,000 miles on it, I knew what I really wanted was another Toyota. I decided on a 2010 Corolla from When it was time to replace my 1999 Corolla with 267,000 miles on it, I knew what I really wanted was another Toyota. I decided on a 2010 Corolla from Basil in Lockport. Taylor & George made the buying experience so very simple. I went there on a Sunday & I was driving the car home the next night. While I did have a minor issue, as soon as Wally & Shannon were made aware of it, the issue was resolved. They are all very professional, and cared about whether I was happy or not. More

Better than most I had [ and still do ] an issue with the purchase of my Toyota Tacoma [ but LOVE the truck ! ] . But that aside,I find the service personal to be VE I had [ and still do ] an issue with the purchase of my Toyota Tacoma [ but LOVE the truck ! ] . But that aside,I find the service personal to be VERY good at their job,and as fast as they can get it done = they do. I do miss the car wash that 'was' offered prior to the new department that gets a fee for a wash etc. Long as the coffee is hot and the wait is small,I am happy. BUT just my personal taste ,I love STRONG coffee = and your's is not ! More