
Basil Toyota
Lockport, NY
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My experience at Basil Toyota was excellent. I was happy with the vehicle price, trade in and financing. Our sales reps were friendly, attentive, and helped did everything possible to make sure were happy with the vehicle price, trade in and financing. Our sales reps were friendly, attentive, and helped did everything possible to make sure were happy with our new vehicle. I would recommend purchasing a vehicle from Basil Toyota because everyone we worked with was interested in helping us obtain a vehicle that we wanted at the right price. It is our 5th car from the Basil family! More
I had scheduled a regular service visit and forgot my appointment time. I called the service department and was able to bring my vehicle in within the hour and get the services I needed. They were very appointment time. I called the service department and was able to bring my vehicle in within the hour and get the services I needed. They were very friendly and did not try to lecture me about missing my scheduled time. I leased my vehicle back in May and have only had excellent interactions with this dealer, whether dealing with the sales staff, service or administrative staff. I would recommend this dealer to anyone interested in good value and exceptional service. Mike More
Couple cars bought from Basil. Out of any dealership I've dealt with hands down Mike Basil knows what he's doing . Cal T. Sales - Awesome Chris J. Finance - Awesome Service and Parts - Awesome I've dealt with hands down Mike Basil knows what he's doing . Cal T. Sales - Awesome Chris J. Finance - Awesome Service and Parts - Awesome More
This was my first purchase from Mike Basil Toyota. My overall experience was great. All the staff was professional and friendly and my Salesperson, Mike Otwall went above and beyond to make this a pleasu overall experience was great. All the staff was professional and friendly and my Salesperson, Mike Otwall went above and beyond to make this a pleasurable buying experience. The dealership is beatiful and seems to have all the ammenities a car owner needs. Mike Basil should be very proud of what he has built! More
My wife and myself had a lease expiring and started looking at the Prius 2 months ago with other dealerships. We saw an ad in the newspaper for Basil and we decided to check it out. We met James Porc looking at the Prius 2 months ago with other dealerships. We saw an ad in the newspaper for Basil and we decided to check it out. We met James Porco and told him we were interested in a Prius 2, with limited inventory James suggested we test drive the Prius 3 and see if it met our requirements. We gave James a target price and after sitting down and negotiating down payment and Basil incentives we decided to lease the Prius 3 for three years 36,000 miles. we are very happy we did. More
Taylor listened to our issues we had with North town and instantly was willing and able to help. He gave genuine customer service. Thank you Taylor, I love my new car. instantly was willing and able to help. He gave genuine customer service. Thank you Taylor, I love my new car. More
Taylor was knowledgeable and really nice. No time wasted with trying to negotiate. I went in and told him my story with what I delt with at another dealership and he immediately was willing to work with me. with trying to negotiate. I went in and told him my story with what I delt with at another dealership and he immediately was willing to work with me. I believe I got a great deal. He went that extra step to make sure that I was truly happy. I look forward to being apart of the basil Toyota family. More
Absolutely wonderful car buying experience. Bill very thorough and knowledgeable. Accessories and finance experts just that,experts! Felt part of a great and caring family. Will feel right at home with e thorough and knowledgeable. Accessories and finance experts just that,experts! Felt part of a great and caring family. Will feel right at home with each oil change and service appointment. Plus,they all seemed to be genuinely happy employees. That says a lot about the owner and his philosophy. I am so pleased to be part of the Mike Basil Toyota family. More
We always use Basil Toyota for service and new purchases! Thanks for all your help and making us happy customers!! Basil is great! Loving our new 2013 salsa red 4runner! Thanks for all your help and making us happy customers!! Basil is great! Loving our new 2013 salsa red 4runner! More
I currently had owned a 2010 Venza but wanted to upgrade to a 2013 Venza with leather seats and AWD. I knew that what I was asking for, with the colors I wanted, was difficult to find. But Bruce one of th to a 2013 Venza with leather seats and AWD. I knew that what I was asking for, with the colors I wanted, was difficult to find. But Bruce one of the Managers were very diligent with finding just the right Venza for me. They actually sent someone to MA to get what I had my heart set on and it took less than a week for me to be able to pick up my new Venza! Much thanks go out to Bruce Jones for all of his experience and due diligence! More