Basil Toyota
Lockport, NY
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The worst ever If you do not want to read the briefing The worst ever If you do not want to read the briefing of my story my honest advice for you is: DO NOT STEP YOUR FOOT IN THAT PLACE BECAUSE YOU WIL The worst ever If you do not want to read the briefing of my story my honest advice for you is: DO NOT STEP YOUR FOOT IN THAT PLACE BECAUSE YOU WILL REGRET IT. I bought a camery 2005 LE and paid $500 to get it Toyota certified plus $1500 for extra coverage the car has 45,000 miles. I found an issue with the car alignment so took it to the dealer (Basil Toyota 6179 S Transit Rd Lockport, NY 14094) while it was in bumper to bumper warranty AND THEY DID NOT DO ANYTHING. Now I have lots of problem with my $17,500 paid cash car. (changing the wheels from my own pocket is ONE of them). More
Car was not ready for delivery (missing spare key, spare fob, owner's manual). Not all paperwork provided. Took over an hour to be received even with appointment because salesman bumped another client ahea fob, owner's manual). Not all paperwork provided. Took over an hour to be received even with appointment because salesman bumped another client ahead in line. Car had summer tires in mid-winter and they didn't give a warning (quite a surprise when car lost control). I am all in favor of capitalism and a dealership trying to make the best deal possible, but I discourage anyone from buying from a dealership that places profit ahead of your safety. "Buyer beware" takes on a whole new meaning when dealing with Basil: Beware - your safety means nothing. I paid extra to have the car certified which means nothing since I will have little opportunity to drive the car before 3 month warranty expires. More

