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Basney BMW

South Bend, IN

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185 Reviews

52203 Indiana State Route 933

South Bend, IN

46637

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Showing 185 reviews

August 27, 2014

Owner They did good job and were able to schedule my appointment for same day although I just walked in. The price for service high though More

by joeisanga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
August 27, 2014

X4 purchase Ken Westphal is a people person. This was a very pleasant transaction on a custom order on a brand new model. I was well informed of the process. More

by Kedz2112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Westphal
August 22, 2014

Friendly service, parts and sales staff! Whether I come in with my new or older BMW I've always had experienced great service with a smile. Also, parts personnel always go above and beyond to More

by nvalentijn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg, Ken, John, Darren, Mike
August 01, 2014

Very Friendly!! Great experience and very friendly and courteous. Explained things very well. Greg showed the potential problem areas and when we should look at them More

by tvogeler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Purz
July 24, 2014

I got the Genuine BMW treatment! Joe was amazing! Car was prepped and ready to go when we arrived. Joe was very knowledgeable about the car and all its features & charging. I believe More

by tfcpgamble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Norton
July 21, 2014

Basney BMW elevating buying a car to a whole new level. My car was parked inside the showroom when I arrived. All detailed and everything I asked done was ready. I am an inspector by trade and have a keen e More

by Jones_jw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Westphal Jr.
June 27, 2014

complimentary 1,000 - 3,000 mile check up One of the reasons I bought a BMW was that I wanted to receive better service from a dealership. The complimentary 1,000 - 3,000 mile check up was More

by mbmolnar322
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Hans
June 20, 2014

BMW Service Gregg, a BMW service consultant, is wonderful to work with; he is timely with feedback; throughly explains the nature of the problem, and is respectfu More

by jeannieellen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg
June 18, 2014

Good job Greg took very good care of my wife's car. Let us know what was going on what was covered and what wasn't and the costs involved. First class all the More

by Bdawson1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
March 07, 2013

Our initial trip to Basney BMW was most enjoyable. Greg Prez and Mike Waterbury were both friendly, cordial, and helpful. The Series 3 2012 loaner permitted us to shop in town while the car was serviced. More

by snowalert1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Prez and Mike Waterbury
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