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Basney BMW

South Bend, IN

not yet
rated
185 Reviews

52203 Indiana State Route 933

South Bend, IN

46637

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Showing 185 reviews

December 10, 2017

Professional and Excellent Service The best car buying and service I've experienced. They are not pushy, very professional and the service is excellent. They have a customer for life! More

by LovemyX5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason DelGuanto
Dec 15, 2017 -

Basney BMW responded

Hi Jason- Thanks for the excellent review for your car buying experience with Basney! We're happy to help and we're exceited that you found what you were looking for at our dealership! We appreciate your business!

October 10, 2017

Excellent service Very professional, they seem to know what they are doing. They show me other things I need it for my car without pushing to get. More

by Yan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Oct 11, 2017 -

Basney BMW responded

Hi Yan, thank you for sharing kind words for your car buying experience with us! We are pleased to know that you had a comfortable purchase process and you didn't feel pressured to choose features to add to your vehicle. We appreciate your business.

September 30, 2017

Great service Always treated royally, we've never had a bad experience in our 4 years of having them service our Mazda! Would encourage others to use there buisines More

by Turtle@66&24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Oct 03, 2017 -

Basney BMW responded

We are delighted to hear that you have had excellent vehicle service experiences with us. Your loyalty is appreciated and thank you for recommending our services. See you at your next visit!

September 20, 2017

Hit a pothole and had to have an alignment. Basney BMW always provides excellent service. My service consultant is Greg and he takes really good care of me. Gets me a loaner f needed, makes sure More

by Bmwloverlori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg
Sep 25, 2017 -

Basney BMW responded

Thank you for your kind compliments. We are pleased to know that you received excellent customer service at your last vehicle service visit. Greg will appreciate knowing that you mentioned him. Thank you for your business and we look forward to your next visit.

August 30, 2017

Service Our third service appointment and as always they treat you with the utmost respect and courtesy. Always go the extra to get you finished and back on More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Aug 31, 2017 -

Basney BMW responded

Hi Jeff, thank you for your 5 star rating! We appreciate knowing that you left us happy and you continue to return to our dealership to receive the exceptional customer service that we provide you each time. Thank you for your business and we look forward to your next visit!

August 26, 2017

Exceptional, Professional, and Prompt. I brought my 2006 5 series in with no notice. I was really in a pinch as I needed to travel the next day for a new job. Basney was great. I had a diag More

by Branden90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean
Aug 30, 2017 -

Basney BMW responded

Hi Branden, we're glad to hear that you were very pleased with your customer service experience with us. Thank you for sharing this for others to see. We are happy to provide excellent customer service to show customers that we care during every step of the process. We appreciate your business and look forward to your next visit!

August 21, 2017

New transfer case and oil change 535i xdrive Very good communication and follow-up on questions. Great service from Dean and the team, pleased with car repair and performance and appreciate the More

by John E Fox
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Wirth
Aug 30, 2017 -

Basney BMW responded

Hi John, we are glad to see that you were highly satisfied with your customer service experience with us. Thank you for sharing this. We enjoy hearing about the excellent work that our staff is providing to our customers. Your business is greatly appreciated and thank you for taking the time to leave us this review!

August 11, 2017

Educational Every time I get my service done I learn something new anout my car. My keyfob captures statistics on mileage, last service, etc. Enjoyed the experien More

by Kimberly M Sparkmon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Hurley
Aug 30, 2017 -

Basney BMW responded

Hi Kimberly, thank you for sharing your experience. Your rating is appreciated and we are happy to know that you received excellent customer service from us. Thank you for your business!

August 09, 2017

2016 BMW 328i Xdrive purchase My wife and I have been looking to replace our 2013 BMW 328i and searched for quite awhile before finding the perfect car and this great BMW dealershi More

by DanO77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Norton
Aug 30, 2017 -

Basney BMW responded

Hi Dan and Sue, thank you for your 5 star rating! We are happy to know that you had a very satisfying experience during your car buying process. Joe will appreciate hearing that you mentioned him. Thank you for your business and enjoy your new vehicle!

August 03, 2017

Welcoming and helpful I was treated with kindness and understanding. They were patient and informative. My husband and I had great conversations with the salesman and they More

by JJE2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Baranski and Chad Hurley
Aug 30, 2017 -

Basney BMW responded

Hi, thank you for your 5 star rating of your experience with us! We are glad to know that you received our exceptional customer service during your visit. Thank you for your business and enjoy your new vehicles!