Basney BMW - Service Center

Done early and great job I expected a long wait but was pleasantly surprised to get my car back early and done perfectly.I love the dealership's flexibility with scheduling an I expected a long wait but was pleasantly surprised to get my car back early and done perfectly.I love the dealership's flexibility with scheduling and overall friendly staff! More

BMW repair Gary did a good job keeping me informed on the repair job on my car. Let me know about parts and expected finish time. I appreciate his professionalis Gary did a good job keeping me informed on the repair job on my car. Let me know about parts and expected finish time. I appreciate his professionalism. More

Great customer service experience The entire service team at Basney is top notch. Gary, Jason and Greg go above and beyond to address customer needs. I was extremely pleased with the k The entire service team at Basney is top notch. Gary, Jason and Greg go above and beyond to address customer needs. I was extremely pleased with the knowledge and customer service offered during my last trip. Arvind More

2001 530I Service Greg Perz is most exemplary of what a customer expects for service, and have never been disappointed. The fan is now working correctly, and the spa de Greg Perz is most exemplary of what a customer expects for service, and have never been disappointed. The fan is now working correctly, and the spa detail has given my vehicle a "showroom" appearance. The availability of a loaner also makes my work schedule less hectic. Thank you Greg, and Basney BMW. Dean K. More

first service on my 2014 BMW X1 Scheduled service on my new car and asked for loaner as its my only vehicle. Not only provided one but same car as mine I purchased. From the service Scheduled service on my new car and asked for loaner as its my only vehicle. Not only provided one but same car as mine I purchased. From the service writer, Greg Perz to the quality of work done, to the completion of work much earlier than promised to the condition of my car upon return it was professionalism through the entire process. Very happy with my service experience at Basney BMW. I have now used their Sales dept, their body shop, their Service dept and their parts dept in less than a year and each dept has come through with exactly the type of quality and professionalism you would expect from a BMW dealer. I highly recommend Basney for all your needs. First class all the way. More

Service Get service and parts department! Always upfront and they stay in touch with you. Fixed a problem caused by another dealer, didn't try to hide it and Get service and parts department! Always upfront and they stay in touch with you. Fixed a problem caused by another dealer, didn't try to hide it and handled all contact with them. Top shelf! More

Good service as always Service @Basney is always amazing. Moreover, they were able to schedule it really in short notice and delivered my car clean and repaired. That was th Service @Basney is always amazing. Moreover, they were able to schedule it really in short notice and delivered my car clean and repaired. That was the second time I drove my car there and I am completely satisfied. More

Excellent A always good and do the job right. With them customer service is first always a good experience. From sales to service joe and Greg A always good and do the job right. With them customer service is first always a good experience. From sales to service joe and Greg More

Normal service interval and investigate a problem. Ok, pay attention to this. I did not buy my BMW from Basney...but they treat me like I did. That is huge. That creates brand loyalty. I bought my car Ok, pay attention to this. I did not buy my BMW from Basney...but they treat me like I did. That is huge. That creates brand loyalty. I bought my car on a whim. The opportunity was right and I picked it up on impulse. The way I get treated at Basney is how I want to be treated for every vehicle I own. On paper, there are many good reason why I should not buy a BMW or from Basney. 1. They are out of state. 2. BMW is a luxury brand so taxes and insurance are higher. 3. BMW is not made in the USA. 4. Foreign cars are more expensive to repair. 5. All of the other stuff that people say.... All of that gets wiped away and forgotten because of the service department. You can’t put a price tag on how you feel and the confidence you have in people's integrity and a business's ethics. More

excellent service Basney BMW provides quick and excellent service. Their friendly manner makes the experience even better. I would definitely recommend Basney to anyon Basney BMW provides quick and excellent service. Their friendly manner makes the experience even better. I would definitely recommend Basney to anyone. We have been to other dealerships in the past and not o e of them even comes close to the high quality service offered by Basney. More