Basney BMW - Service Center

Warranty I have been dealing with Basney BMW ever since I bought my 2015 650i...EVERYONE there is so polite and helpful and always aiming to please. Will not I have been dealing with Basney BMW ever since I bought my 2015 650i...EVERYONE there is so polite and helpful and always aiming to please. Will not go to any other dealership....ever!!! More

Always exceptional service As always Basney Imports service was excellent. They are always helpful and accommodating. They are the only dealership in this area I will ever use. As always Basney Imports service was excellent. They are always helpful and accommodating. They are the only dealership in this area I will ever use. More

Slow leak from Tire Kevin, from Mazda Service, got me in the day of the request and fixed the problem that afternoon. No charge. First dealership I've Trusted! Kevin, from Mazda Service, got me in the day of the request and fixed the problem that afternoon. No charge. First dealership I've Trusted! More

Lasty minute oil chang appointment My work scheduled was light on a Friday so I thought it a good opportunity to get the oil changed in the Z-3 since it had been in storage for the wint My work scheduled was light on a Friday so I thought it a good opportunity to get the oil changed in the Z-3 since it had been in storage for the winter. Called BMW of Schererville to get oil changed and was told there were no openings until the next Wednesday. Called BMW in South Bend, which is were the car was actually purchased, and was told to come right in. Oil change was completed in about a half hour. Greg is the service manager for the BMW side and I would like to thank him for taking such good car of me on short notice. Mark More

15,000 miles service Easy to get service scheduled. You never have to wait long for an appointment. Kevin is always helpful and answers any questions. A minor problem I ha Easy to get service scheduled. You never have to wait long for an appointment. Kevin is always helpful and answers any questions. A minor problem I had shortly after purchase, was fixed promptly. The waiting room is very comfortable with lots of magazines, TV and snacks. Your car is washed when you come in for service. Best dealership I have ever dealt with. More

MAINTENANCE I HAVE BEEN DEALING WITH THIS DEALERSHIP SINCE I PURCHASED MY BMW LAST YEAR. I HAVE BEEN TREATED WITH SO MUCH RESPECT BY EVERYONE THERE. THEIR SERVI I HAVE BEEN DEALING WITH THIS DEALERSHIP SINCE I PURCHASED MY BMW LAST YEAR. I HAVE BEEN TREATED WITH SO MUCH RESPECT BY EVERYONE THERE. THEIR SERVICE DEPARTMENT IS HANDS DOWN THE "BEST"........ THEY MAKE IT EASY TO GET YOUR CAR SERVICED AND DO ANY REPAIRS NECESSARY WITHOUT A HASSLE. THEY ARE AMAZING AND VERY RESPECTFUL. More

Great Experience! We brought our X5 in for its annual service. As always, Greg and Howard took excellent care of us and our vehicle. Always a great experience when we v We brought our X5 in for its annual service. As always, Greg and Howard took excellent care of us and our vehicle. Always a great experience when we visit our friends at Basney! Plus good coffee and snacks....! More

Service Department I always have great service whenever I have to have anything done on my car. I want to compliment Juan Hernandez for going above and beyond to get me I always have great service whenever I have to have anything done on my car. I want to compliment Juan Hernandez for going above and beyond to get me a good price for my headlight washer and getting the repair done in less than an hour. Obviously, customer satisfaction is his goal. Thanks so much. More

Best Service Under the Sun I had not one but 2 recalls on my 2015 BMW i3! Nothing major, a software update and a vent hose recall. My service advisor was Dean who throughout th I had not one but 2 recalls on my 2015 BMW i3! Nothing major, a software update and a vent hose recall. My service advisor was Dean who throughout the day kept me up to date on the progress of the repairs. While they were doing the recalls, they did the upcoming services that would need to be done by August. I really appreciate them doing all the stuff that needed done to save me a trip back up to South Bend from Warsaw. Thank you so much! They gave us a beautiful X5 to drive while they were servicing the i3. I even got to play with Apple CarPlay. That's just the coolest thing since sliced bread! Anyway, they have a very efficient service department and have consistently given us great service, not to mention their staff is very friendly and treated us like family. By the end of the day, we were charged back up and on our way back to Warsaw. Thank you Basney for yet again great service experience! More

Service Very good service, friendly people. work done on time. Dean was very helpful through the process.He provided me with good advice about the problem wit Very good service, friendly people. work done on time. Dean was very helpful through the process.He provided me with good advice about the problem with the tires. More