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Bates Nissan

Killeen, TX

4.5
1,358 Reviews
Call Dealership (254) 699-7181

5501 E Central Texas Expressway

Killeen, TX

76543

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1,358 Reviews of Bates Nissan

September 21, 2023

Tyler was super helpful and solved the issue. He was respectful and made sure I was updated on everything More

by WILLIEP2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Sep 22, 2023 -

Bates Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Tyler met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

September 21, 2023

Very good service, I felt very comfortable sending my wife in with out me being thete More

by Keving0966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Report | Print
Sep 22, 2023 -

Bates Nissan responded

Thanks for sharing about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

September 19, 2023

He was great. Polite, efficient and helpful. Always a good experience. My sales rep also checked in More

by yvonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Kerschner, Austin Miller
Report | Print
Sep 20, 2023 -

Bates Nissan responded

We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

September 19, 2023

The service was great as always. as always great service, friendly customer service and timely service. More

by JPerkins45
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Sep 20, 2023 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 19, 2023

The service was excellent and professional. I have a service plan which puts the icing on the cake. I have purchased three vehicles, which will tell you about their service. More

by EMBRADLEY12
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Report | Print
Sep 20, 2023 -

Bates Nissan responded

It's great to hear that you love our service!. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bates Nissan!

September 14, 2023

Service was really good, would definitely going there. My inspection was done reely quick. Great job. More

by Lantz231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
Report | Print
Sep 15, 2023 -

Bates Nissan responded

Hi Lantz231, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bates Nissan, Inc.!

September 11, 2023

I went in for an oil change The video inspection was amazing. I was not pressured into buying anything that was not needed. Customer service was amazing as well. More

by stevendvl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
Report | Print
Sep 12, 2023 -

Bates Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 11, 2023

They got me an appointment quickly, for the time I needed. The service started and was completed as promised. The work was done under warranty, as promised. Their shuttle van took me home and picked m More

by wgb3971
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Sep 11, 2023 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 11, 2023

The dealership provided excellent service and was attentive to my daughter and I’s goals. More

by ashley.hamil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tremayne "Trey" Evans, Clay O'Dell
Report | Print
Sep 12, 2023 -

Bates Nissan responded

Thank you so much for your excellent review, Ashley! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

September 09, 2023

You always get amazing service with great prices. I will always keep coming back to Bates Nissan More

by LORENZO.TAYLOR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Nash
Report | Print
Sep 11, 2023 -

Bates Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

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