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Bates Nissan

Killeen, TX

4.2
1,362 Reviews
Call Dealership (254) 699-7181

5501 E Central Texas Expressway

Killeen, TX

76543

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1,362 Reviews of Bates Nissan

September 15, 2022

Smooth easy and professionally done in all aspects of the discussion, sale and vehicle prep for delivery. Totally Satisfied. More

by George.clarkson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay O'Dell, Jeremiah Phillips
Report | Print
Sep 15, 2022 -

Bates Nissan responded

Thank you, George! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

September 13, 2022

They were so awesome they helped me in more ways that I could ever imagine thank you Bates Nissan I'm going to get my truck from y'all next More

by ron130267_69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Beaird
Report | Print
Sep 14, 2022 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 13, 2022

Overall I had a great Exp. Great customer service and they get to the point as well. More

by Gwen
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Report | Print
Sep 14, 2022 -

Bates Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Gwen, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

September 13, 2022

Excellent service; professional and friendly staff. Work was completed on time. Use of technology to send vehicles to keep up to date. More

by rnmill01
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
Report | Print
Sep 14, 2022 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 09, 2022

Bates staff are amazing. Marshall Egson did and excellent job from the time I arrived until my car maintenance was completed and the Technician Kyler Kinney also did an excel More

by VSOTOIII
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyler Kinney Technician ??????????, Marshall Egson
Report | Print
Sep 12, 2022 -

Bates Nissan responded

Vsotoiii, thank you for your kind review; we are happy to pass along your comments to the team here at Bates Nissan, Inc.! We hope to be of service to you again in the future. Best wishes, Bates Nissan, Inc.

September 07, 2022

They were friendly from beginning to end. The service was fairly quick but the time was not an issue either way. The pricing was budget friendly compared to other locations in the area but I More

by Nikki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Report | Print
Sep 08, 2022 -

Bates Nissan responded

Thank you for your business and this review, Nikki. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 29, 2022

Thank you Bates Nissan for your great service. Very friendly staff that's always ready to help. More

by KARA.B.CARTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
Report | Print
Aug 30, 2022 -

Bates Nissan responded

Kara, thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 26, 2022

Service, Manager listened, and took care of my complaint in a professional customer base manner More

by Hardin_jacob1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember the manager who help me at 0730am, Marshall Egson
Report | Print
Aug 29, 2022 -

Bates Nissan responded

Thank you, Jacob! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan!

August 26, 2022

Very good service, employees very helpful, didn’t have to wait very long, always use the Nissan dealership. More

by PRISSY1265
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Report | Print
Aug 29, 2022 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 25, 2022

I have used dealer service since the car was new. Quality and efficiency with trained technicians. To me, it's worth it. More

by COvechuck421
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
Report | Print
Aug 25, 2022 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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