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Bates Nissan

Killeen, TX

4.3
1,362 Reviews
Call Dealership (254) 699-7181

5501 E Central Texas Expressway

Killeen, TX

76543

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1,362 Reviews of Bates Nissan

December 14, 2023

They do good work and friendly people I like it how they work they tell you everything what they do in the car More

by edaleong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Austin Miller, Marshall Egson
Report | Print
Dec 14, 2023 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 13, 2023

The management and sales personnel were absolutely out standing. Not only were they attentive to me and my family but they did everything they could to help make our deal possible and helping my family ge More

by Bridgett Lisek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Divina Mata, Clay O'Dell
Report | Print
Dec 12, 2023 -

Bates Nissan responded

Bridgett, Thank you! Divina and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

December 12, 2023

They were great and they had my car ready within 20 to 30 minutes. Really nice and respectful More

by Lilensane2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Austin Miller, Marshall Egson
Report | Print
Dec 12, 2023 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 09, 2023

It's been a pleasure doing business with Bates Nissan. I appreciate the shuttle service More

by Pattibaywood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Dec 10, 2023 -

Bates Nissan responded

Patti, Thank you for choosing Bates Nissan. Your feedback and rating mean a lot to us. We're glad Tyler was able to help, and we hope to see you again!

December 08, 2023

Very professional and do their best to make you feel comfortable while you wait. They keep you well informed on the status of your car as well. More

by Haleym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta, Marshall Egson
Report | Print
Dec 10, 2023 -

Bates Nissan responded

Haley, Thanks for sharing your thoughts about your experience with Bates Nissan. We appreciate your business and hope to see you again soon!

December 08, 2023

They were friendly and very knowledgeable figuring out what was wrong with my car I would recommend them. More

by pcarr85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Austin Miller, Marshall Egson
Report | Print
Dec 10, 2023 -

Bates Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

December 07, 2023

Marshall was very helpful in getting my car in for service. Kept me updated with the status of the service and even helped me change out the battery in my key fob. Top notch service. Friendly. Profess More

by Viv
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
Report | Print
Dec 07, 2023 -

Bates Nissan responded

Thank you for your business and this review. We're happy to hear Marshall was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 06, 2023

Great service and fast. Got there at 7:30a and they took care of me right way More

by JUANMENDOZA1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Report | Print
Dec 06, 2023 -

Bates Nissan responded

Thank you, Juan, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 05, 2023

Quick and efficient service. Never any issues when bringing in my vehicle. Marshall provided excellent service and assistance. More

by rnmill01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
Report | Print
Dec 05, 2023 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that Marshall had the opportunity to work with you, and we are thrilled that you found your experience with us here at Bates Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

December 04, 2023

Austin Miller was very polite and friendly and explained the service my Rogue would receive. Dante, the technician who serviced my vehicle, did an outstanding job in the video walk-thru of explaining the More

by Dont19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante, Austin Miller
Report | Print
Dec 05, 2023 -

Bates Nissan responded

Thank you for your business and this review. We're happy to hear that Austin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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