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Bates Nissan

Killeen, TX

4.1
1,362 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,362 Reviews of Bates Nissan

March 08, 2022

Super nice and didn’t make me feel unacknowledged. They explained parts & mechanics really well! More

by Jazzyyre25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree, Austin Miller
Mar 09, 2022 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

March 08, 2022

My initial impression was surprise that I didn't need a brake job. At my last oil change I learned that my breaks had become red and I would need a brake job in 5-10,000 miles. My multi-point inspection s More

by GAYLEINBELTON
Recommend Dealer
Yes
Employees Worked With
Wendell - Service Manager, Austin Miller
Mar 08, 2022 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Gayle, and look forward to your next visit.

Mar 09, 2022 -

Bates Nissan responded

Hi Gayleinbelton! We're so happy we were able to help you out! Thank you for letting us double check the issue. We always want our customers leaving here feeling confident and safe when returning back onto the road.

March 07, 2022

Bates Nissan has been really helpful ever since I’ve done business with. Every time I go in for inspections and an oil change they’ve given top of the line service. Thank you Bates. More

by Christopher.travis12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Austin Miller
Mar 07, 2022 -

Bates Nissan responded

Christopher, Thank you so much for your kind words for our service team, and for taking the time to leave us this wonderful feedback!

Mar 08, 2022 -

Bates Nissan responded

Hi Christopher.travis12, we are very happy to have provided you with such a positive experience!

March 05, 2022

Tyler was my service advisor in the service department. He communicated the issues with my car my options for repairs. Everything went well. More

by Lady25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Mar 07, 2022 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Tyler delivered such a great experience!

March 04, 2022

Nissan foy mu is best vehicle i lovet number one and my next car is nissan More

by ELSY.VARELAS66
Customer Service
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Mar 06, 2022 -

Bates Nissan responded

Elsy.varelas66, thank you for your kind review; we are happy to pass along your comments to the team here at Bates Nissan, Inc.!

March 04, 2022

Had a good experience buying the new car Devon was great with new car purchase. More

by BDUFFY40971
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay O'Dell, Devin Williams Wilson, Joshua "Josh" Synder
Mar 07, 2022 -

Bates Nissan responded

It's fantastic to hear that Devon provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Bates Nissan!

March 04, 2022

Great service advisor. Very fast and customer service oriented. Would highly recommend again anytime. Awesome More

by DANIELBEVERLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Mar 06, 2022 -

Bates Nissan responded

Hi Danielbeverly, we are very happy to have provided you with such a positive experience!

March 03, 2022

Easy, quick but not fast, friendly staff and nice customer service. I was there for about 40 mins for an oil change. More

by riley wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Austin Miller
Mar 04, 2022 -

Bates Nissan responded

Riley Wilson, thank you for your kind review; we are happy to pass along your comments to the team here at Bates Nissan, Inc.!

March 01, 2022

Call about my check engine light being on and received an appointment. Turned vehicle in at appointed time. Service van provided me a ride me home. They troubleshoot my vehicle, identified the problem and More

by MARK.JOSEPH4510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask
Mar 02, 2022 -

Bates Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bates Nissan!

March 01, 2022

The Service was fast and friendly. Also the facility was very clean the waiting room was also clean More

by Mont2851
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Mar 01, 2022 -

Bates Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

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