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Bates Nissan

Killeen, TX

4.2
1,362 Reviews
Call Dealership (254) 699-7181

5501 E Central Texas Expressway

Killeen, TX

76543

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1,362 Reviews of Bates Nissan

December 23, 2021

Very welcoming, ready and edger to help anyone. They made the process fly by and kept giving exceptional service while doing so. More

by Tashicruz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Kevin Perez
Report | Print
Dec 25, 2021 -

Bates Nissan responded

Tashicruz, we're happy you found our staff to be so supportive during your experience here at Bates Nissan, Inc..

December 22, 2021

Walked in for an oil change, was attended to immediately, staff was friendly and facility was clean. More

by JWP_79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas Young
Report | Print
Dec 22, 2021 -

Bates Nissan responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 21, 2021

They were so amazing and nice. Super fast & fixed my problem perfectly. I will definitely be coming back next time. :) More

by Lanie.Nauta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask
Report | Print
Dec 22, 2021 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that our team here at Bates Nissan was able to help. Please don't hesitate to reach out if you need anything else.

Dec 23, 2021 -

Bates Nissan responded

Lanie.nauta, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bates Nissan, Inc..

December 21, 2021

Always professional, reasonable, efficient & prompt. Every visit has been consistent, never attempting to tag on any unnecessary purchases or services. Thanks... More

by 1ejsantos1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Nathaniel "Nate" Murphree
Report | Print
Dec 21, 2021 -

Bates Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

Dec 23, 2021 -

Bates Nissan responded

1ejsantos1, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bates Nissan, Inc..

December 20, 2021

Service writer was patient with me in trying to obtain my insurance coverage for my Texas inspection. More

by BGGAUTIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Report | Print
Dec 21, 2021 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

December 19, 2021

My purchase of my vehicle was hassle free and made easy by Bethany and the staff was very polite and helpful. Also I got a great deal on my vehicle so that’s always a plus right ?! Lol More

by javier.cantu21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Joshua "Josh" Snyder, Mark Williams, Tremayne "Trey" Evans, Clay O'Dell, Kevin Perez, Jordan Medford, Jeremiah Phillips, Elijah Talamantez, Devin Williams Wilson
Report | Print
Dec 20, 2021 -

Bates Nissan responded

Thank you for sharing your thoughts about your experience with Bethany and our team here at Bates Nissan. We appreciate your business and hope you enjoy your new vehicle!

December 17, 2021

Not a long wait I had a good experience . I met some nice people . Thanks More

by GWENMCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Dec 17, 2021 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Dec 21, 2021 -

Bates Nissan responded

Hi Gwenmch, we are very happy to have provided you with such a positive experience!

December 17, 2021

Always friendly! Helpful, Honest, and the customer service team keeps you informed ever step of the way. The wait room is clean & comfortable plus stacked with snacks & the shuttle service is great as More

by GREENEFAMILY2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta, Kevin Adams, Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady, Nicolas Young
Report | Print
Dec 17, 2021 -

Bates Nissan responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Dec 21, 2021 -

Bates Nissan responded

Greenefamily2010, we are so happy to read such a great review about Bates Nissan, Inc.!

December 17, 2021

They were very friendly. We received an oil change, also They were very friendly. We received an oil change, also they rotated the tire and added air to our tire. They also inform us on when our last warran More

by Tfranklin2
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Report | Print
Dec 17, 2021 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Dec 21, 2021 -

Bates Nissan responded

Hi Tfranklin2, we are very happy to have provided you with such a positive experience!

December 16, 2021

Everyone was really helpful and made the process really simple. Will definitely recommend this dealership. More

by AHERN747
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay O'Dell, Devin Williams Wilson
Report | Print
Dec 16, 2021 -

Bates Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Bates Nissan.

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