
Bates Nissan
Killeen, TX
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1,355 Reviews of Bates Nissan
Good service. Explained everything to me. very helpful . Took me home and pick me me up to go and get my car from the dealer. I will always use Bates for my auto needs. Took me home and pick me me up to go and get my car from the dealer. I will always use Bates for my auto needs. More
Bates Nissan is the only Dealership I will ever work with, Great customer service . Very welcoming. They go above and beyond to make sure you are Happy. with, Great customer service . Very welcoming. They go above and beyond to make sure you are Happy. More
Service was quick and professional. All my questions were answered to my satisfaction. Jesse even answered a question about my new 2021 Maxima. I would recommend Bates Nissan to friends and family for sales answered to my satisfaction. Jesse even answered a question about my new 2021 Maxima. I would recommend Bates Nissan to friends and family for sales and service. More
Everyone was great. Very friendly. Helped me get a vehicle in transit to the dealership. Elijah Talamantez was exceptional. He took the time to make sure I knew all the details of my vehicle before I vehicle in transit to the dealership. Elijah Talamantez was exceptional. He took the time to make sure I knew all the details of my vehicle before I left the dealership. Very impressed More
Excellent service. Very courteous and professional. No excessive waiting. Treated very well. The truck we bought was a great deal. Love it. Thanks everyone. God Bless excessive waiting. Treated very well. The truck we bought was a great deal. Love it. Thanks everyone. God Bless More
Went to the dealers for an update on the braking system software. It was a curiosity to me why it wasn't done before I purchased the Rogue but, so be it. software. It was a curiosity to me why it wasn't done before I purchased the Rogue but, so be it. More
It was horrible. They said they didn't know what was wrong with my car, they had never seen those codes before. They had it for two days and never fixed the problem! My car is less then three years old. wrong with my car, they had never seen those codes before. They had it for two days and never fixed the problem! My car is less then three years old. Now I have to pay a real mechanic to actually get it fixed. A waste of time. The only good thing was they didn't charge me but why would they? They didn't even fix my car. More
I went to five different dealerships and was told "let me be transparent" each time when figuring out a car's price. That translated to "let me try to make you fall in love with a $3000+ package that is bei be transparent" each time when figuring out a car's price. That translated to "let me try to make you fall in love with a $3000+ package that is being tacked onto the 'final' price or convince you to buy a loaner car being sold as a new car". Not at Bates Nissan. Josh didn't even hesitate to lay it out TRANSPARENTLY and I knew what the price would be without him sweet talking or trying to do the typical, sleazy car-guy spiel. Actually it was kinda scary how good he was. Not gonna lie, dude must be a mind-reader 'cause before I could even begin trying to negotiate the interest, Josh was like "I'm gonna try and get you down to a lower level". AND HE DID. Scary good. Andre was cool too. Real patient while I figured out my insurance 'n went through the paperwork. More
Mark Williams relieved a throbbing headache pain developed from another local dealer. In and out, one day, the vehicle I wanted and had test drove weeks earlier. The price dropped by $5K and I came developed from another local dealer. In and out, one day, the vehicle I wanted and had test drove weeks earlier. The price dropped by $5K and I came in to make the purchase. I only wish he was wearing a red and white suit with a beard. They did alright by me. More