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Bates Nissan

Killeen, TX

4.6
1,355 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,355 Reviews of Bates Nissan

April 19, 2021

The minute i arrived I was greeted by friendly and professional staff. I was kept updated on the process and left with a smile. The process to make an appointment was simple and easy More

by mmlcb96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Apr 20, 2021 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 16, 2021

Very friendly and everytime i come up there I’m always Very friendly and everytime i come up there I’m always treated like family. My 2020 Sentra started giving me problems and Devin and Andre took care o More

by tashi Jennings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin , Andre Nash, Tremayne "Trey" Evans, Kevin Perez, Elijah Talamantez
Apr 18, 2021 -

Bates Nissan responded

Tashi, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new 2020 Sentra! Devin, Andre and our team here at Bates Nissan are glad to have you as a customer.

April 15, 2021

Excellent service and honesty. Always highly satisfied with the folks at Bates Nissan. Got my appointment easily and the work was done quickly and they vacuumed out my truck. More

by DENNIS.WEBSTER7
Recommend Dealer
Yes
Employees Worked With
Nicholas Young
Apr 15, 2021 -

Bates Nissan responded

Dennis, Thank you for taking the time to share your feedback with us. Nicholas and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 15, 2021

Service was awesome from the time I arrived until left. Upon arriving I was instructed where to park and once entered the building, I was immediately helped. Services took about 30 minutes, fastest time I' More

by traniqua.murphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady
Apr 15, 2021 -

Bates Nissan responded

Traniqua, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

April 14, 2021

I have a long history with the dealership, it was my first and only choice for a vehicle. Every one was very professional but yet personable to make me feel comfortable with all stages of our transactio More

by Alfordbigal04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cortney Wrennall, Andre Nash, Kevin Adams, Kevin Perez, Douglas Davis
Apr 14, 2021 -

Bates Nissan responded

Here at Bates Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 13, 2021

Clay and Elijah were great. They helped me find the best fit for my needs and get the best deal on it. I love my new Titan. More

by Buddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay O'Dell, Elijah Talamantez
Apr 13, 2021 -

Bates Nissan responded

Thank you for letting us know what a great job Clay and Elijah did answering your questions and finding you the best deal! We pride ourselves on our great customer service and work to make sure that our dealership is a place where everyone is treated fairly.

April 11, 2021

Josh made a follow-up call to me at the 2- year anniversary date of my last purchase. Long story short, I met with him a week later and purchased two new 2021 Rogues. His knowledge and salesmanship More

by GARYBOYDSTUN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Vahrenkamp, Joshua "Josh" Snyder
Apr 12, 2021 -

Bates Nissan responded

It's fantastic to hear, Gary, that Josh provided you with great customer service while assisting you with your two new Rogues! We truly appreciate the opportunity to do business with you. Thanks for choosing Bates Nissan!

April 10, 2021

Great service team! They worked hard and fast to get my Nissan in for service and took care of it! I can always rely on Bates Nissan!!! More

by MKING1995
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Jesse Pady
Apr 11, 2021 -

Bates Nissan responded

We appreciate your business and our team looks forward to serving you again soon!

April 10, 2021

Always have a great experience w/ sales since I’ve had 3 frontiers purchased here within the 20 years I’ve been in Texas. They definitely evolved through these years & it’s always for the better it seems. More

by Olivia22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nico, Mark Williams, Tyler Linderman, Kevin Perez, Zachary "Zach" Holland
Apr 11, 2021 -

Bates Nissan responded

Thank you for sharing your experience with us, Olivia! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

April 09, 2021

Everything was great, from setting up the appointment, getting an estimate, being kept abreast of progress, to finalizing the transaction; everyone was friendly and courteous. More

by Drhankmpc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna, Mike Rask
Apr 09, 2021 -

Bates Nissan responded

Thank you for choosing Bates Nissan, Hank! Your feedback and rating mean a lot to us. We're glad our service team provided you a thorough experience, and we hope to see you again!

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