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Bates Nissan

Killeen, TX

4.6
1,355 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,355 Reviews of Bates Nissan

March 25, 2021

Service Dept is very professional and courteous. They explained everything in detail what service they provided. They also included the recall service while the appointment was for my 10,000 mile check More

by Ortiz5456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Odell is always professional, friendly and cares about his customers, Nathaniel "Nate" Murphree
Mar 25, 2021 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 25, 2021

They are always pleasant and heipful. The waiting area is clean and set up for social distancing. They keep my car in good shape for me More

by PIZZA.QUEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask, Nathaniel "Nate" Murphree
Mar 25, 2021 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

March 25, 2021

Really helpful. The entire process went smooth. I appreciate the consideration to my time constraints and the respect for privacy when I had to make phone calls. More

by LUIS.C.MORA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Perez, Jeremiah Phillips
Mar 25, 2021 -

Bates Nissan responded

Thank you for your business and this review, Luis! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 25, 2021

The staff were very helpful and informative of everything. It was fast and convenient, very detailed and the workers take pride in their job. wonderful service. More

by florezjeffrey21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman
Mar 25, 2021 -

Bates Nissan responded

Thank you, Jeffrey! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

March 25, 2021

Overall good customer service. The technician must be thorough when inputting data into the systems for accuracy. Very pleasant and inviting atmosphere. Will return again for service. More

by TSTEPP28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Mar 25, 2021 -

Bates Nissan responded

Thank you so much for your feedback! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else!

March 25, 2021

Ingram family,The service was wonderful and the Ingram family, The service was wonderful and the customer service was wonderful. The sales person was patient. I would recommend Bates Nissan to More

by Jermaineingram1
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Jordan Medford
Mar 25, 2021 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jordan delivered such a great experience!

March 25, 2021

Great a customer service and professional environment. The service that was conducted quick and painless from the time I pulled up until the time of completion. More

by ROBERTLEE_ORALIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Clay O'Dell
Mar 25, 2021 -

Bates Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 25, 2021

I purchased my frontier Saturday and had step rails installed today. the service was excellent, Mark took excellent care of my needs I highly recommend Bates Nissan for any vehicle needs and will cont More

by UJONES62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Williams, Clay O'Dell, Kevin Perez
Mar 25, 2021 -

Bates Nissan responded

It's fantastic to hear that Mark provided you with great customer service while assisting you with your step rails installation! We truly appreciate the opportunity to do business with you. Thanks for choosing Bates Nissan!

March 24, 2021

I have been coming to this dealership since I brought the car. They have taken good care of me, and taken care of any concerns I may have More

by Janet57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Mar 25, 2021 -

Bates Nissan responded

Janet, i's great to hear that we have taken good care of you. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Bates Nissan!

March 24, 2021

Service went promptly. Every thing was explained what was being done and about long it was going to take. I will definitely go back for service. More

by Msam512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Kevin Adams, Nathaniel "Nate" Murphree
Mar 25, 2021 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

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