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Bates Nissan

Killeen, TX

4.5
1,358 Reviews

5501 E Central Texas Expressway

Killeen, TX

76543

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1,358 Reviews of Bates Nissan

March 26, 2021

I'm enjoying my used 2016 fiat.It may be used but it feels like new to me. This is the most reliable car I have ever had. Thanks Bates More

by osmosiscortez7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Adams, Joshua "Josh" Snyder, Robin O'Dell, Clay O'Dell
Mar 26, 2021 -

Bates Nissan responded

Thank you for your business and this awesome review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. We hope you continue to enjoy your Fiat. If there is anything we can assist you with in the future, please let us know. We're always happy to help.

March 26, 2021

The sales department did an excellent job. The buying process and the salesperson were very clear on prices. The prices was quick and painless. The two stars I suppressed are a consequence of the poo More

by C4rlos_E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Jordan Medford
Jul 03, 2021 -

Bates Nissan responded

Hello C4rlos_e, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 26, 2021

I purchased my frontier Saturday and had step rails installed today. the service was excellent, Mark took excellent care of my needs I highly recommend Bates Nissan for any vehicle needs and will cont More

by UJONES62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Williams, Clay O'Dell, Kevin Perez
Mar 26, 2021 -

Bates Nissan responded

It's fantastic to hear that Mark provided you with great customer service while assisting you with your step rails installation! We truly appreciate the opportunity to do business with you. Thanks for choosing Bates Nissan!

March 26, 2021

The wonderful gentleman named Nate was so polite and kept me informed on the progress of my car issues. We have been with Bates for decades and will continue many more. Having Courtney call and follow up to More

by SANDRAG42364
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cortney Wrennall, Nathaniel "Nate" Murphree
Mar 27, 2021 -

Bates Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Nate and our team. We appreciate your loyalty to us over the last few decades. Please don't hesitate to let us know if we can be of further assistance. We're always happy to help.

March 25, 2021

Really helpful. The entire process went smooth. I appreciate the consideration to my time constraints and the respect for privacy when I had to make phone calls. More

by LUIS.C.MORA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Perez, Jeremiah Phillips
Mar 25, 2021 -

Bates Nissan responded

Thank you for your business and this review, Luis! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 25, 2021

Ingram family,The service was wonderful and the Ingram family, The service was wonderful and the customer service was wonderful. The sales person was patient. I would recommend Bates Nissan to More

by Jermaineingram1
Recommend Dealer
Yes
Employees Worked With
Andre Nash, Jordan Medford
Mar 26, 2021 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Jordan delivered such a great experience!

March 25, 2021

Overall good customer service. The technician must be thorough when inputting data into the systems for accuracy. Very pleasant and inviting atmosphere. Will return again for service. More

by TSTEPP28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Pady
Mar 25, 2021 -

Bates Nissan responded

Thank you so much for your feedback! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bates Nissan. Please don't hesitate to reach out if you need anything else!

March 25, 2021

Service Dept is very professional and courteous. They explained everything in detail what service they provided. They also included the recall service while the appointment was for my 10,000 mile check More

by Ortiz5456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clay Odell is always professional, friendly and cares about his customers, Nathaniel "Nate" Murphree
Mar 25, 2021 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 25, 2021

They are always pleasant and heipful. The waiting area is clean and set up for social distancing. They keep my car in good shape for me More

by PIZZA.QUEEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rask, Nathaniel "Nate" Murphree
Mar 25, 2021 -

Bates Nissan responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bates Nissan, we look forward to having you as one of our valued customers for many more years to come!

March 25, 2021

Great a customer service and professional environment. The service that was conducted quick and painless from the time I pulled up until the time of completion. More

by ROBERTLEE_ORALIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Clay O'Dell
Mar 26, 2021 -

Bates Nissan responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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