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Bates Nissan - Service Center

Killeen, TX

4.5
902 Reviews
Call Service Center (254) 699-7181

902 Reviews of Bates Nissan - Service Center

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July 01, 2023

Nate did a great job listening to my questions and answered my questions.The AC is working very well Considering the heat. More

by Sherylrogers1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel "Nate" Murphree
Report | Print
Jul 04, 2023 -

Bates Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Nate delivered such a great experience!

June 28, 2023

Every time I’ve come in the staff has been super helpful and made legit recommendations for my car. More

by OTTER32578
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Austin Miller
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Jun 29, 2023 -

Bates Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bates Nissan!

June 27, 2023

Waited an hour and a half for an oil change and was told Austin was on lunch so they had to take it to a different part of nissan. Unsure why I was scheduled with someone taking lunch having to wait extra f More

by cheyannec10030102
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Austin Miller
Report | Print
Jul 01, 2023 -

Bates Nissan responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

June 27, 2023

Service was good! Thank you for being flexible regarding making an appointment. We appreciate it! More

by Nina.bible
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
Report | Print
Jun 28, 2023 -

Bates Nissan responded

Thank you for the kind words for our service department, Nina! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 22, 2023

I only visited the dealership to get my state inspection done on my vehicle, everyone was nice. More

by lan_usm
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
Report | Print
Jun 22, 2023 -

Bates Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 21, 2023

Great service. Great personal. Look at all the cars I have purchased through Bates Nissan and you will know my feelings. More

by BRADLEYLISENBE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Austin Miller, Marshall Egson
Report | Print
Jun 22, 2023 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Bates Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

June 16, 2023

Austin was great and kept me informed. Bates Nissan was clean and the staff friendly More

by lchumbley55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wilma Acosta, Andre Nash, Kevin Adams, Tyler Linderman, Mike Rask, Nathaniel "Nate" Murphree, Austin Miller, Marshall Egson
Report | Print
Jun 16, 2023 -

Bates Nissan responded

Thank you so much for your excellent review! We are so glad that Austin, had the opportunity to work with you, and we are thrilled that you found your experience with us here at Bates Nissan to be a positive one. Please don't hesitate to reach out if you need anything else.

June 15, 2023

Bates Nissan always does an amazing job when the do work on my vehicles. I always appreciate they work and how informed they keep me through the whole process. More

by williams.austin60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marshall Egson
Report | Print
Jun 16, 2023 -

Bates Nissan responded

Thank you, Austin, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 13, 2023

Austin keeps me informed on the status of my repairs. His customer service is impeccable and he went above and beyond to find my tire warranty. Appreciate his customer care and support More

by Viv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Miller
Report | Print
Jun 14, 2023 -

Bates Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bates Nissan.

June 13, 2023

N/A i didnt purchase any vehicle. I went to get my vehicle serviced and fixed More

by Noel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathaniel "Nate" Murphree
Report | Print
Jun 17, 2023 -

Bates Nissan responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Noel, feel free to contact us at your convenience.

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